SSA TRAINING EXAM QUESTIONS AND
ANSWERS
Balloon iirates iifor iiPM iiare iicharged iifor iicombined iilength iiand iigirth iiof ii____ iifor iizones
ii___, iiweighing iiless iithan ii___ iipounds. ii- iiAnswers ii-84"-108"
1-4
20
Balloon iirates iifor iiUSPS iiRG iiare iicharged iifor iicombined iilength iiand iigirth iiof ii____ iifor
iizones ii___, iiweighing iiless iithan ii___ iipounds. ii- iiAnswers ii-84"-108"
1-9
20
Dimensional iiWeight iiPricing ii(PM) iiis iicharged iifor iizones__, iiand iimeasures iimore
iithan__ ii- iiAnswers ii-5-9
1 iicubic iifoot ii(1728 iicubic ii")
Oversized iiPricing ii(USPS iiRG) ii- iiAnswers ii-Packages iithat iimeasure iibetween ii108"
iiand ii130" iilength iiand iigirth iicombined
Sales iiand iiservices iidistribution iiassociate ii(SSDA) ii- iiAnswers ii-Performs iimany iiof iithe
iisame iiduties iiof iian iiSSA; iihowever, iithey iialso iisupport iithe iiback iioffice iidistribution
iifunctions
Lobby iiAssistant ii- iiAnswers ii-Helps iicustomers iiidentify iimailing iineeds, iiensures
iicustomers iicomplete iirequired iiforms iibefore iithey iireach iithe iiwindow, iiand iianswers
iicustomer iiquestions
Lead iiSales ii& iiServices iiAssociate ii(LSSA) ii- iiAnswers ii-Maintains iia iicomprehensive
iiworking iiknowledge iiof iiregulations iiruling iipolicy iiand iiprocedures iirelating iito iiall
iiphases iiof iiretail iiservices. iiProvides iitechnical iiguidance iito iiretail iiemployees
iiassigned iito iithe iiunit, iiinforming iithem iiof iichanges iior iiclarifications iiin iipolicies,
iiprocedures, iioperations, iior iiregulations
Post iiMaster/ iiManager ii- iiAnswers ii-Business iileaders iiand iicommunity iianchors iithat
iimake iilocal iicontacts iithe iipostal iiservice iineeds iito iiincrease iiits iishare iiof iithe iishipping
iimarket
Other iisales iiand iiservices iiassociates ii(SSAS) ii- iiAnswers ii-Your iiteammates. iiYou
iisupport iieach iiother iiby iiensuring iithe iicorrect iiprocesses iiare iifollowed iiand iicustomer
iineeds iiare iimet
ANSWERS
Balloon iirates iifor iiPM iiare iicharged iifor iicombined iilength iiand iigirth iiof ii____ iifor iizones
ii___, iiweighing iiless iithan ii___ iipounds. ii- iiAnswers ii-84"-108"
1-4
20
Balloon iirates iifor iiUSPS iiRG iiare iicharged iifor iicombined iilength iiand iigirth iiof ii____ iifor
iizones ii___, iiweighing iiless iithan ii___ iipounds. ii- iiAnswers ii-84"-108"
1-9
20
Dimensional iiWeight iiPricing ii(PM) iiis iicharged iifor iizones__, iiand iimeasures iimore
iithan__ ii- iiAnswers ii-5-9
1 iicubic iifoot ii(1728 iicubic ii")
Oversized iiPricing ii(USPS iiRG) ii- iiAnswers ii-Packages iithat iimeasure iibetween ii108"
iiand ii130" iilength iiand iigirth iicombined
Sales iiand iiservices iidistribution iiassociate ii(SSDA) ii- iiAnswers ii-Performs iimany iiof iithe
iisame iiduties iiof iian iiSSA; iihowever, iithey iialso iisupport iithe iiback iioffice iidistribution
iifunctions
Lobby iiAssistant ii- iiAnswers ii-Helps iicustomers iiidentify iimailing iineeds, iiensures
iicustomers iicomplete iirequired iiforms iibefore iithey iireach iithe iiwindow, iiand iianswers
iicustomer iiquestions
Lead iiSales ii& iiServices iiAssociate ii(LSSA) ii- iiAnswers ii-Maintains iia iicomprehensive
iiworking iiknowledge iiof iiregulations iiruling iipolicy iiand iiprocedures iirelating iito iiall
iiphases iiof iiretail iiservices. iiProvides iitechnical iiguidance iito iiretail iiemployees
iiassigned iito iithe iiunit, iiinforming iithem iiof iichanges iior iiclarifications iiin iipolicies,
iiprocedures, iioperations, iior iiregulations
Post iiMaster/ iiManager ii- iiAnswers ii-Business iileaders iiand iicommunity iianchors iithat
iimake iilocal iicontacts iithe iipostal iiservice iineeds iito iiincrease iiits iishare iiof iithe iishipping
iimarket
Other iisales iiand iiservices iiassociates ii(SSAS) ii- iiAnswers ii-Your iiteammates. iiYou
iisupport iieach iiother iiby iiensuring iithe iicorrect iiprocesses iiare iifollowed iiand iicustomer
iineeds iiare iimet