ch 15 m Q&A
The term which is used to describe the degree to which tasks in an organization are
subdivided into separate jobs is called ________.
A) social clustering
B) bureaucracy
C) work specialization
D) centralization
E) departmentalization - (correct answer)c
Which of the following statements is true regarding work specialization?
A) Work specialization indicates to what degree will there be rules and formalized
regulations to direct employees and managers.
B) Work specialization decreases the time spent in changing tasks.
C) Work specialization increases the cost of finding and training workers to do specific
and repetitive tasks.
D) Work specialization decreases efficiency and productivity.
E) Work specialization hinders efficient use of employee skills. - (correct answer)b
For much of the first half of the twentieth century, managers viewed work specialization
as ________.
A) a means to encourage employee satisfaction
B) an effective solution to overcentralization
C) an unending source of increased productivity
D) difficult to implement without automation technology
E) a frustrating cause of reduced efficiency - (correct answer)c
The basis by which jobs are grouped is called ________.
A) social clustering
,B) span of control
C) work specialization
D) centralization
E) departmentalization - (correct answer)e
A plant manager organizes a plant by separating engineering, accounting,
manufacturing, personnel, and purchasing into departments. The plant is
departmentalized on the basis of ________.
A) target customer
B) product
C) function
D) geography
E) service - (correct answer)c
AgriProducers has customers all over the United States that need their soil and crops
tested in their labs. The crops and soil are different in the various large areas of the
nation, such as the West Coast and the Midwest. Which type of departmentalization
would be best for AgriProducers?
A) functional
B) process
C) product
D) geographic
E) temporal - (correct answer)d
Procter & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles.
This is an example of departmentalization by ________.
A) function
B) process
C) geography
,D) product
E) interest - (correct answer)d
Wiper Inc., a parts supplier, has separate departments for government aircraft and
contracts, large commercial aircraft clients, and small personal aircraft clients. This is an
example of departmentalization on the basis of ________.
A) product
B) function
C) geography
D) customer
E) service - (correct answer)d
The unbroken line of authority that extends from the top of the organization to the lowest
echelon and clarifies who reports to whom is termed ________.
A) chain of command
B) path of power
C) span of control
D) line of responsibility
E) web of authority - (correct answer)a
Chain of command is a key element of an organization's structure. Which of the
following key questions is addressed by this element?
A) How many individuals can a manager efficiently and effectively direct?
B) To whom do individuals and groups report?
C) On what basis will jobs be grouped together?
D) To what degree are activities subdivided into separate jobs?
E) To what degree will there be rules and regulations to direct employees and
managers? - (correct answer)b
, Span of control is a key element of an organization's structure. Which of the following
key questions is addressed by this element?
A) On what basis will jobs be grouped together?
B) To whom do individuals and groups report?
C) To what degree will there be rules and regulations to direct employees and
managers?
D) How many individuals can a manager efficiently and effectively direct?
E) To what degree are activities subdivided into separate jobs? - (correct answer)d
Which of the following terms refers to the rights inherent in a managerial position to give
orders and expect them to be obeyed?
A) chain of command
B) authority
C) power
D) span of control
E) leadership - (correct answer)b
The principle of ________ helps preserve the concept of an unbroken line of authority.
A) span of control
B) departmentalization
C) cross-functionality
D) centralization
E) unity of command - (correct answer)e
According to the principle of unity of command, ________.
A) managers should limit their oversight to a maximum of 12 employees
B) managers should oversee 1-4 employees on average
C) an individual should be directly responsible to only one supervisor
The term which is used to describe the degree to which tasks in an organization are
subdivided into separate jobs is called ________.
A) social clustering
B) bureaucracy
C) work specialization
D) centralization
E) departmentalization - (correct answer)c
Which of the following statements is true regarding work specialization?
A) Work specialization indicates to what degree will there be rules and formalized
regulations to direct employees and managers.
B) Work specialization decreases the time spent in changing tasks.
C) Work specialization increases the cost of finding and training workers to do specific
and repetitive tasks.
D) Work specialization decreases efficiency and productivity.
E) Work specialization hinders efficient use of employee skills. - (correct answer)b
For much of the first half of the twentieth century, managers viewed work specialization
as ________.
A) a means to encourage employee satisfaction
B) an effective solution to overcentralization
C) an unending source of increased productivity
D) difficult to implement without automation technology
E) a frustrating cause of reduced efficiency - (correct answer)c
The basis by which jobs are grouped is called ________.
A) social clustering
,B) span of control
C) work specialization
D) centralization
E) departmentalization - (correct answer)e
A plant manager organizes a plant by separating engineering, accounting,
manufacturing, personnel, and purchasing into departments. The plant is
departmentalized on the basis of ________.
A) target customer
B) product
C) function
D) geography
E) service - (correct answer)c
AgriProducers has customers all over the United States that need their soil and crops
tested in their labs. The crops and soil are different in the various large areas of the
nation, such as the West Coast and the Midwest. Which type of departmentalization
would be best for AgriProducers?
A) functional
B) process
C) product
D) geographic
E) temporal - (correct answer)d
Procter & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles.
This is an example of departmentalization by ________.
A) function
B) process
C) geography
,D) product
E) interest - (correct answer)d
Wiper Inc., a parts supplier, has separate departments for government aircraft and
contracts, large commercial aircraft clients, and small personal aircraft clients. This is an
example of departmentalization on the basis of ________.
A) product
B) function
C) geography
D) customer
E) service - (correct answer)d
The unbroken line of authority that extends from the top of the organization to the lowest
echelon and clarifies who reports to whom is termed ________.
A) chain of command
B) path of power
C) span of control
D) line of responsibility
E) web of authority - (correct answer)a
Chain of command is a key element of an organization's structure. Which of the
following key questions is addressed by this element?
A) How many individuals can a manager efficiently and effectively direct?
B) To whom do individuals and groups report?
C) On what basis will jobs be grouped together?
D) To what degree are activities subdivided into separate jobs?
E) To what degree will there be rules and regulations to direct employees and
managers? - (correct answer)b
, Span of control is a key element of an organization's structure. Which of the following
key questions is addressed by this element?
A) On what basis will jobs be grouped together?
B) To whom do individuals and groups report?
C) To what degree will there be rules and regulations to direct employees and
managers?
D) How many individuals can a manager efficiently and effectively direct?
E) To what degree are activities subdivided into separate jobs? - (correct answer)d
Which of the following terms refers to the rights inherent in a managerial position to give
orders and expect them to be obeyed?
A) chain of command
B) authority
C) power
D) span of control
E) leadership - (correct answer)b
The principle of ________ helps preserve the concept of an unbroken line of authority.
A) span of control
B) departmentalization
C) cross-functionality
D) centralization
E) unity of command - (correct answer)e
According to the principle of unity of command, ________.
A) managers should limit their oversight to a maximum of 12 employees
B) managers should oversee 1-4 employees on average
C) an individual should be directly responsible to only one supervisor
