PHC EXAM 2 (QUESTIONS & ANSWERS)
GRADED A+
· Explain the three major stages in the human resource management process.
Staffing is related to what stage of the process? Answer - o Acquisition - job
description and qualifications, recruitment, selection, pre-employment
screening, background verification, reference verification, interviewing, hiring
(staffing)
o Development - new employee orientation, onboarding, job training,
professional development, performance appraisal, coaching, discipline,
termination
o Engagement - compensation, benefits, recognition programs, employee
relations, labor relations, health and safety, wellness programs
What is the definition of staffing? What are the typical steps in the staffing
process? Answer - o Staffing - talent acquisition, involves acquiring the human
resources and organization needs to carry out its work and accomplish it's goals
o Job analysis, job description and qualifications, recruitment, selection,
interviews, job offer
What is a job analysis? What sources of information should managers use to
analyze tasks or functions performed in a job? Answer - o Job analysis -
conducted to better understand what types of human resources the
organization needs to acquire to carry out its work activities to accomplish unit
and organizational goals
o job description, job specification
Describe important elements of a job or position description Answer - o Job
title, job status or grade, exempt vs nonexempt, wage rate or salary range,
reporting relationship, summary of duties or responsibilities, job qualifications
, or specifications, skills requirements, effort requirements, working
conditions/environment, general statement, company overview, contact info
· Describe important elements of job qualifications of specifications Answer - o
Minimum requirements for education, credentials, licenses, skills, experience,
effort, and other characteristics deemed necessary to successfully perform a
job
· What is the difference between an employment application and a resume?
Why should organizations use applications for hiring versus resumes? Answer -
o Employment applications solicit information from applicants that is used to
evaluate candidates and made employment decisions
o Employment applications should be used as they provide legal releases a
candidate agrees to so that an organization can verify information provided on
the application
· What are the major types of pre-employment selection tests? Answer - o
Cognitive tests, motor and physical ability tests, personality tests, achievement
tests, work sampling and simulation tests
· What forms of discrimination do the major employment laws seek to
prohibit? Answer - o Equal pay act, civil rights act, equal employment
opportunity commission, age discrimination, pregnancy discrimination,
immigration reform and control, drug-free workplace act, Americans w
disabilities act, affirmative action (promote hiring of females minorities,
disabilities)
· Compare and contrast the different types of interviews discussed in the
chapter Answer - o One-on-one interviews, team or panel interviews, mass or
group interviewing, virtual interviewing, one-way interviews, two-way
interviews, structured interviews, unstructured interviews
GRADED A+
· Explain the three major stages in the human resource management process.
Staffing is related to what stage of the process? Answer - o Acquisition - job
description and qualifications, recruitment, selection, pre-employment
screening, background verification, reference verification, interviewing, hiring
(staffing)
o Development - new employee orientation, onboarding, job training,
professional development, performance appraisal, coaching, discipline,
termination
o Engagement - compensation, benefits, recognition programs, employee
relations, labor relations, health and safety, wellness programs
What is the definition of staffing? What are the typical steps in the staffing
process? Answer - o Staffing - talent acquisition, involves acquiring the human
resources and organization needs to carry out its work and accomplish it's goals
o Job analysis, job description and qualifications, recruitment, selection,
interviews, job offer
What is a job analysis? What sources of information should managers use to
analyze tasks or functions performed in a job? Answer - o Job analysis -
conducted to better understand what types of human resources the
organization needs to acquire to carry out its work activities to accomplish unit
and organizational goals
o job description, job specification
Describe important elements of a job or position description Answer - o Job
title, job status or grade, exempt vs nonexempt, wage rate or salary range,
reporting relationship, summary of duties or responsibilities, job qualifications
, or specifications, skills requirements, effort requirements, working
conditions/environment, general statement, company overview, contact info
· Describe important elements of job qualifications of specifications Answer - o
Minimum requirements for education, credentials, licenses, skills, experience,
effort, and other characteristics deemed necessary to successfully perform a
job
· What is the difference between an employment application and a resume?
Why should organizations use applications for hiring versus resumes? Answer -
o Employment applications solicit information from applicants that is used to
evaluate candidates and made employment decisions
o Employment applications should be used as they provide legal releases a
candidate agrees to so that an organization can verify information provided on
the application
· What are the major types of pre-employment selection tests? Answer - o
Cognitive tests, motor and physical ability tests, personality tests, achievement
tests, work sampling and simulation tests
· What forms of discrimination do the major employment laws seek to
prohibit? Answer - o Equal pay act, civil rights act, equal employment
opportunity commission, age discrimination, pregnancy discrimination,
immigration reform and control, drug-free workplace act, Americans w
disabilities act, affirmative action (promote hiring of females minorities,
disabilities)
· Compare and contrast the different types of interviews discussed in the
chapter Answer - o One-on-one interviews, team or panel interviews, mass or
group interviewing, virtual interviewing, one-way interviews, two-way
interviews, structured interviews, unstructured interviews
