Servicenow CSA Exam Questions
Solved 100% Correct
What module can I use to see a list of tasks assigned to me? - ANSWER service desk >
my work
What feature helps users see reasonable relationships between configuration items? -
ANSWER CI Relationship editor
The "Email" in the User table is considered a ......... - ANSWER column
What is a configuration Item? - ANSWER any component that needs to be managed in
order to deliver services
What can be used to define conditions that determine which users can create,
read, write and retire knowledge base article? - ANSWER user criteria
What context menus can be used to configure the list? - ANSWER column
context menu
Which chart type can be used to represent individual values as bars and the
cumulative total as line? - ANSWER Pareto chart
Solved 100% Correct
What module can I use to see a list of tasks assigned to me? - ANSWER service desk >
my work
What feature helps users see reasonable relationships between configuration items? -
ANSWER CI Relationship editor
The "Email" in the User table is considered a ......... - ANSWER column
What is a configuration Item? - ANSWER any component that needs to be managed in
order to deliver services
What can be used to define conditions that determine which users can create,
read, write and retire knowledge base article? - ANSWER user criteria
What context menus can be used to configure the list? - ANSWER column
context menu
Which chart type can be used to represent individual values as bars and the
cumulative total as line? - ANSWER Pareto chart