Servicenow Admin Exam 2
Questions Solved 100% Correct
What does ESS mean? - ANSWER Employee Self Service
What access does the System Administrator role have? - ANSWER All roles and
access to all system features and data regardless of security settings
Can a role include other roles? - ANSWER Yes. A role inherits all the permissions of
any roles it includes
How do you apply permissions to users? - ANSWER Assign users to groups, map roles
to groups. The users are granted permissions via the groles applied to their groups
What is a reference field? - ANSWER A reference field stores a reference to a field
in another table.
Where are the tables stored? - ANSWER sys_db_object table
How do I see a list of all the tables? - ANSWER Navigate to System Definition -> Tables
, What is the System Dictionary? - ANSWER A table called Dictionary Entry that contains
details for each table and the definition for every column on each table instance
Which tables are extended from Task? - ANSWER Incident, Problem, Change
Request, Request, and Requested Item
What is a child class? - ANSWER A child class is the name given to a table that is
extended from another table. A child class has all the fields unique it's table and
access to all the fields of it's parent table
How would you see the relationships between tables? - ANSWER Schema map
What would happen if a field in a child class is updated and that field also existed in
the parent class? - ANSWER The parent class field would also be updated and all
other child classes.
What is thebase table of the cmdb? - ANSWER cmdb
What roles are required for access to the cmdb_ci table? - ANSWER Admin, itil, or
asset user
Where can tags be created? - ANSWER On a list or a form
Questions Solved 100% Correct
What does ESS mean? - ANSWER Employee Self Service
What access does the System Administrator role have? - ANSWER All roles and
access to all system features and data regardless of security settings
Can a role include other roles? - ANSWER Yes. A role inherits all the permissions of
any roles it includes
How do you apply permissions to users? - ANSWER Assign users to groups, map roles
to groups. The users are granted permissions via the groles applied to their groups
What is a reference field? - ANSWER A reference field stores a reference to a field
in another table.
Where are the tables stored? - ANSWER sys_db_object table
How do I see a list of all the tables? - ANSWER Navigate to System Definition -> Tables
, What is the System Dictionary? - ANSWER A table called Dictionary Entry that contains
details for each table and the definition for every column on each table instance
Which tables are extended from Task? - ANSWER Incident, Problem, Change
Request, Request, and Requested Item
What is a child class? - ANSWER A child class is the name given to a table that is
extended from another table. A child class has all the fields unique it's table and
access to all the fields of it's parent table
How would you see the relationships between tables? - ANSWER Schema map
What would happen if a field in a child class is updated and that field also existed in
the parent class? - ANSWER The parent class field would also be updated and all
other child classes.
What is thebase table of the cmdb? - ANSWER cmdb
What roles are required for access to the cmdb_ci table? - ANSWER Admin, itil, or
asset user
Where can tags be created? - ANSWER On a list or a form
