EmpireBeautySchools Career Readiness
Questions And Answers
Cancellation List list containing the information of Guests who could not be booked an
appointment on the time and/or day that they originally requested
Capital the money you will invest to start your business
Closed-Ended Question question that can be answered in a few words and does not
require elaboration
Commission percentage of dollars brought into the salon from Guest services and
products sold by a particular stylist
Consultation the process of obtaining the information you need from your Guest in order
to suggest services, products and solutions to their hair and body needs
Consumption Supplies supplies used in the daily operation of the salon
, EmpireBeautySchools Career Readiness
Questions And Answers
Corporation business comprised of a group of stockholders who have a proprietary
interest in the company and its welfare
Ethics the principles that guide your professional behavior
Goal a 'target' that is planned, monitored and reached within a scheduled time frame
Guest Referral the process of gaining a new Guest who was referred to you by an existing
Guest, usually through a word-of-mouth recommendation
Guest Retention when Guests continuously return for scheduled services, remaining loyal
to the salon and you
Guest Service Cycle Guest service blueprint used to ensure a satisfactory Guest
experience at each stage of the Guest visit
Impression Management the attempt to ensure only positive impressions of you are
perceived by your Guests
Questions And Answers
Cancellation List list containing the information of Guests who could not be booked an
appointment on the time and/or day that they originally requested
Capital the money you will invest to start your business
Closed-Ended Question question that can be answered in a few words and does not
require elaboration
Commission percentage of dollars brought into the salon from Guest services and
products sold by a particular stylist
Consultation the process of obtaining the information you need from your Guest in order
to suggest services, products and solutions to their hair and body needs
Consumption Supplies supplies used in the daily operation of the salon
, EmpireBeautySchools Career Readiness
Questions And Answers
Corporation business comprised of a group of stockholders who have a proprietary
interest in the company and its welfare
Ethics the principles that guide your professional behavior
Goal a 'target' that is planned, monitored and reached within a scheduled time frame
Guest Referral the process of gaining a new Guest who was referred to you by an existing
Guest, usually through a word-of-mouth recommendation
Guest Retention when Guests continuously return for scheduled services, remaining loyal
to the salon and you
Guest Service Cycle Guest service blueprint used to ensure a satisfactory Guest
experience at each stage of the Guest visit
Impression Management the attempt to ensure only positive impressions of you are
perceived by your Guests
