NURS 220
Advanced Nursing
Communication
COMPREHENSIVE FINALS
EXAM
Q&S
©2024/2025
,1. Multiple Choice: Which communication theory
emphasizes the reciprocal nature of the nurse-patient
relationship?
a) Transactional Model
b) Linear Model
c) Interactive Model
d) Constructivist Model
Correct Answer: a) Transactional Model
Rationale: The Transactional Model of communication
suggests that individuals are simultaneously engaging in
the sending and receiving of messages, which is a
fundamental aspect of nurse-patient interactions.
2. Fill-in-the-Blank: Effective communication in nursing is
key to providing __________ care.
Correct Answer: patient-centered
Rationale: Patient-centered care focuses on the patient's
specific health needs and desired health outcomes as the
central concern of all healthcare activities.
3. True/False: Non-verbal communication is less important
than verbal communication in nursing.
Correct Answer: False
Rationale: Non-verbal communication, such as body
language and facial expressions, plays a crucial role in
understanding patient needs and establishing rapport.
4. Multiple Response: Select all that apply. Which of the
following are essential components of therapeutic
communication?
a) Active listening
©2024/2025
, b) Sympathy
c) Empathy
d) Medical jargon
Correct Answers: a) Active listening, c) Empathy
Rationale: Active listening and empathy are vital for
therapeutic communication, while sympathy may not always
be appropriate, and medical jargon can create barriers to
understanding.
5. Multiple Choice: In the context of advanced nursing
communication, the term 'metacommunication' refers to:
a) Communication using advanced medical terminologies
b) Non-verbal cues that accompany verbal
communication
c) The broader context within which the communication
occurs
d) The use of technology in communication
Correct Answer: c) The broader context within which the
communication occurs
Rationale: Metacommunication involves the factors that
define how the message is interpreted, such as the
relationship between the communicators, their individual
histories, and the setting of the communication.
6. Fill-in-the-Blank: The _________ model is a framework
for understanding the complex communication process that
occurs in nursing handovers.
Correct Answer: SBAR (Situation-Background-
Assessment-Recommendation)
Rationale: The SBAR model provides a structured method
for effectively communicating critical information during
transitions in care.
©2024/2025
Advanced Nursing
Communication
COMPREHENSIVE FINALS
EXAM
Q&S
©2024/2025
,1. Multiple Choice: Which communication theory
emphasizes the reciprocal nature of the nurse-patient
relationship?
a) Transactional Model
b) Linear Model
c) Interactive Model
d) Constructivist Model
Correct Answer: a) Transactional Model
Rationale: The Transactional Model of communication
suggests that individuals are simultaneously engaging in
the sending and receiving of messages, which is a
fundamental aspect of nurse-patient interactions.
2. Fill-in-the-Blank: Effective communication in nursing is
key to providing __________ care.
Correct Answer: patient-centered
Rationale: Patient-centered care focuses on the patient's
specific health needs and desired health outcomes as the
central concern of all healthcare activities.
3. True/False: Non-verbal communication is less important
than verbal communication in nursing.
Correct Answer: False
Rationale: Non-verbal communication, such as body
language and facial expressions, plays a crucial role in
understanding patient needs and establishing rapport.
4. Multiple Response: Select all that apply. Which of the
following are essential components of therapeutic
communication?
a) Active listening
©2024/2025
, b) Sympathy
c) Empathy
d) Medical jargon
Correct Answers: a) Active listening, c) Empathy
Rationale: Active listening and empathy are vital for
therapeutic communication, while sympathy may not always
be appropriate, and medical jargon can create barriers to
understanding.
5. Multiple Choice: In the context of advanced nursing
communication, the term 'metacommunication' refers to:
a) Communication using advanced medical terminologies
b) Non-verbal cues that accompany verbal
communication
c) The broader context within which the communication
occurs
d) The use of technology in communication
Correct Answer: c) The broader context within which the
communication occurs
Rationale: Metacommunication involves the factors that
define how the message is interpreted, such as the
relationship between the communicators, their individual
histories, and the setting of the communication.
6. Fill-in-the-Blank: The _________ model is a framework
for understanding the complex communication process that
occurs in nursing handovers.
Correct Answer: SBAR (Situation-Background-
Assessment-Recommendation)
Rationale: The SBAR model provides a structured method
for effectively communicating critical information during
transitions in care.
©2024/2025
