MNO 3370 Exam Bank Solution Manual Rated 100%
What is organizational behavior? - Answers the systematic study about how individuals and groups act
within the organizations where they work
What are the levels of organizational behavior analysis? - Answers individuals, group, organization
What are the different types of organizational behavior research? - Answers -hypotheses
-surveys
-field studies
-laboratory studies
-case studies
-meta-analysis
What are hypotheses? - Answers tentative guesses researchers have for an expected observation,
phenomenon, or scientific problem that can be tested
what are variables? - Answers entities that can take on different values
What do surveys do? - Answers ask individuals a number of open-ended or closed-ended questions
When are open-ended question surveys most effective? - Answers for smaller organizations but can
otherwise be time consuming
What is considered a primary tool for organizational behavior research? - Answers surveys
What is a field study? - Answers research conducted in actual organizations that typically use
experimental design
What is a laboratory study? - Answers research conducted under controlled conditions and may include
observations, interviews, surveys, or experiments
Pro and con of laboratory studies - Answers pro- give the research a lot of control over the experiment
con- not always realistic
What is meta-analysis? - Answers process of summarizing research findings from studies on related
topics
Pro of meta-analysis - Answers gives more of a definitive answer to a question than a single study could
What is the relationship between validity and reliability - Answers must be reliable to be valid
, what is validity? - Answers precision (accuracy)
what is reliability? - Answers consistency
What is the Hawthorne effect? - Answers -Started with western electrics company in Hawthorne, Illinois
-brought people in to do studies to see what would improve morale and productivity
-when they listened to the people in the workspace and made those changes, productivity went way up
What is organizational culture? - Answers a system of shared assumptions, values, and beliefs that
indicate what is appropriate and inappropriate behavior within a given group- in this case, an
organization
What determines what types of people are hired by an organization and what types are left out -
Answers organizational culture
What are the three levels of culture? - Answers assumptions, values, and artifacts
what are assumptions of culture? - Answers taken for granted beliefs, thoughts, and feelings
ex. habits of perception, thought and feling
ex. taken-for-granted assumptions about the way things are
what are values of culture? - Answers shared principles, standards, and goals
"sense of what ought to be, rather than what is"
ex. shared agreement about what is good or bad
ex. shared agreement about means-ends, cause-effect
what are artifacts of culture? - Answers visible and tangible elements of culture
(environment, language, etc)
What is organizational behavior? - Answers the systematic study about how individuals and groups act
within the organizations where they work
What are the levels of organizational behavior analysis? - Answers individuals, group, organization
What are the different types of organizational behavior research? - Answers -hypotheses
-surveys
-field studies
-laboratory studies
-case studies
-meta-analysis
What are hypotheses? - Answers tentative guesses researchers have for an expected observation,
phenomenon, or scientific problem that can be tested
what are variables? - Answers entities that can take on different values
What do surveys do? - Answers ask individuals a number of open-ended or closed-ended questions
When are open-ended question surveys most effective? - Answers for smaller organizations but can
otherwise be time consuming
What is considered a primary tool for organizational behavior research? - Answers surveys
What is a field study? - Answers research conducted in actual organizations that typically use
experimental design
What is a laboratory study? - Answers research conducted under controlled conditions and may include
observations, interviews, surveys, or experiments
Pro and con of laboratory studies - Answers pro- give the research a lot of control over the experiment
con- not always realistic
What is meta-analysis? - Answers process of summarizing research findings from studies on related
topics
Pro of meta-analysis - Answers gives more of a definitive answer to a question than a single study could
What is the relationship between validity and reliability - Answers must be reliable to be valid
, what is validity? - Answers precision (accuracy)
what is reliability? - Answers consistency
What is the Hawthorne effect? - Answers -Started with western electrics company in Hawthorne, Illinois
-brought people in to do studies to see what would improve morale and productivity
-when they listened to the people in the workspace and made those changes, productivity went way up
What is organizational culture? - Answers a system of shared assumptions, values, and beliefs that
indicate what is appropriate and inappropriate behavior within a given group- in this case, an
organization
What determines what types of people are hired by an organization and what types are left out -
Answers organizational culture
What are the three levels of culture? - Answers assumptions, values, and artifacts
what are assumptions of culture? - Answers taken for granted beliefs, thoughts, and feelings
ex. habits of perception, thought and feling
ex. taken-for-granted assumptions about the way things are
what are values of culture? - Answers shared principles, standards, and goals
"sense of what ought to be, rather than what is"
ex. shared agreement about what is good or bad
ex. shared agreement about means-ends, cause-effect
what are artifacts of culture? - Answers visible and tangible elements of culture
(environment, language, etc)
