Therapeutic Crisis Intervention (TCI)QUESTIONS & ANSWERS

Therapeutic Crisis Intervention (TCI)QUESTIONS &
ANSWERS

Setting condition - ANSWER Anything that makes a challenging behavior more or less likely to occur



What are the goals of a crisis intervention? - ANSWER Support & Teach



Stress Model of Crisis - ANSWER



What are the 4 questions we ask ourselves in a crisis situation? - ANSWER 1) How am I feeling?

2)What is the child feel, want, need?

3) How is the environment affecting the child?

4) How do I best respond?



Nonverbal techniques - ANSWER Nod

Silence

Eye contact

Facial expressions



Encouraging and Eliciting Techniques - ANSWER Door opener ("tell me more about that"

Open questions

Closed questions

Tone of voice

Minimal encouragement



Understanding responses - ANSWER Reflective response

Summarization