HSA 407 FINAL EXAM,
CH. 1-11 | 109
QUESTIONS | WITH
COMPLETE ANSWERS
SCORED A+
HSA 407
Evatee 10/22/24 HAS 407
,HSA 407 FINAL EXAM, CH. 1-11 | 109
QUESTIONS | WITH COMPLETE ANSWERS
SCORED A+
What is Cultural Competence an initiative of? Answer - -US Department of
Health and Human Services (DHHS) and Office of Minority Health (OMH).
Why are Cultural Competence initiatives needed ? Answer - -to reduce
malpractice claims.
-enhance customer service.
-address ongoing concerns.
The makeup of the U.S. population is changing as a result of what? Answer - -
immigration patterns and increasing birth rates among racially, ethnically and
culturally diverse groups, and linguistically diverse groups.
_________________ is the most rapid growth and is now the largest minority
group. Answer - -Hispanics.
________________ were formerly the largest minority group and is now at a
close second. Answer - -African Americans/blacks.
________________ is defined by the OMG as an ethnic group. Answer - -
Hispanics.
What are the OMB Racial and Ethnic categories? Answer - -African
Americans/Black (race)
, -Hispanics (ethnicity).
-Asian/pacific islanders (race).
-Native Americans/ Alaska natives (race).
When were the Culturally and Linguistically Appropriate Service (CLAS)
standards released ? Who were they released by ? Answer - -December 2000
-by the Office of Minority Health (OMH) of the Department of Health and
Human Services (DHHS).
Healthcare organizations increasingly rely on private accreditation entities such
as ________________________ . Why do they rely on these? Answer - -
Council on Education for Public Health (CEPH) and the Joint Commission.
-to set standards and monitor compliance within them.
Define Culture. Answer - -includes a number of additional influences and
factors such as socioeconomic status, physical and mental ability, sexual
orientation and occupation.
Define Cultural competence. Answer - -is an imperative for health service
administrators and public health practitioners to ensure optimal service.
-a set of congruent behaviors, attitudes, and policies that come together in a
system, agency or among professionals that enables effective work in cross-
cultural situations.
Define cultural filtration. Answer - -when cultural beliefs or ideas are either
included or removed from the interpretation process by the interpreter.
Define Diversity. Answer - -the makeup of the workforce of a given healthcare
organization; this includes ethnic and racial backgrounds, age, physical and
cognitive abilities, family status, sexual orientation, socioeconomic status,
CH. 1-11 | 109
QUESTIONS | WITH
COMPLETE ANSWERS
SCORED A+
HSA 407
Evatee 10/22/24 HAS 407
,HSA 407 FINAL EXAM, CH. 1-11 | 109
QUESTIONS | WITH COMPLETE ANSWERS
SCORED A+
What is Cultural Competence an initiative of? Answer - -US Department of
Health and Human Services (DHHS) and Office of Minority Health (OMH).
Why are Cultural Competence initiatives needed ? Answer - -to reduce
malpractice claims.
-enhance customer service.
-address ongoing concerns.
The makeup of the U.S. population is changing as a result of what? Answer - -
immigration patterns and increasing birth rates among racially, ethnically and
culturally diverse groups, and linguistically diverse groups.
_________________ is the most rapid growth and is now the largest minority
group. Answer - -Hispanics.
________________ were formerly the largest minority group and is now at a
close second. Answer - -African Americans/blacks.
________________ is defined by the OMG as an ethnic group. Answer - -
Hispanics.
What are the OMB Racial and Ethnic categories? Answer - -African
Americans/Black (race)
, -Hispanics (ethnicity).
-Asian/pacific islanders (race).
-Native Americans/ Alaska natives (race).
When were the Culturally and Linguistically Appropriate Service (CLAS)
standards released ? Who were they released by ? Answer - -December 2000
-by the Office of Minority Health (OMH) of the Department of Health and
Human Services (DHHS).
Healthcare organizations increasingly rely on private accreditation entities such
as ________________________ . Why do they rely on these? Answer - -
Council on Education for Public Health (CEPH) and the Joint Commission.
-to set standards and monitor compliance within them.
Define Culture. Answer - -includes a number of additional influences and
factors such as socioeconomic status, physical and mental ability, sexual
orientation and occupation.
Define Cultural competence. Answer - -is an imperative for health service
administrators and public health practitioners to ensure optimal service.
-a set of congruent behaviors, attitudes, and policies that come together in a
system, agency or among professionals that enables effective work in cross-
cultural situations.
Define cultural filtration. Answer - -when cultural beliefs or ideas are either
included or removed from the interpretation process by the interpreter.
Define Diversity. Answer - -the makeup of the workforce of a given healthcare
organization; this includes ethnic and racial backgrounds, age, physical and
cognitive abilities, family status, sexual orientation, socioeconomic status,
