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QDM EXPERT EXAM

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Exam study book The ASQ Certified Manager of Quality/Organizational Excellence Handbook of Sandra L Furterer, Douglas C Wood - ISBN: 9781951058074 (QDM EXPERT EXAM)

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QDM EXPERT EXAM NEWEST 2024 ACTUAL EXAM
COMPLETE 160 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+
The 1-10-100 Rule says that every dollar spent doing things right the first time avoids
- ANSWER: $100 for the failure

The tool is used in a quality improvement project and states the business objectives -
ANSWER: QAT Charter

The tool helps link projects to strategic objectives regarding customer relationships -
ANSWER: Customer Corridor

You should always pilot your solution to ensure it performs as expected - ANSWER:
False

A graph that pictures the degree of variation in a process - ANSWER: Run Chart

The tool helps you to maintain an organized, safe and high-performing way of
working - ANSWER: 5S+1

The type of waste can result from under-delivering on a product or service -
ANSWER: Correction

The change management approach should be used in conditions of high risk -
ANSWER: Power-coercive

The environmental-adaptive change management approach should be used in which
condition - ANSWER: When radical change is necessary

The basic assumption of the Normative-re-education approach is that - ANSWER:
People want to go with the flow

The answer is not one of the objectives common to all projects - ANSWER: Success

The activity common to all project management processes must have a plan -
ANSWER: Controlling

The stakeholder is considered a dedicated stakeholder - ANSWER: Project team
members

The stakeholder is not considered an interested party - ANSWER: Sponsors

The Charter is an output from the ASSESS Phase and what project management
process - ANSWER: Initiating

, The project plan is the output of which phase of the project management process -
ANSWER: Planning

The principal output of the managing phase in project management - ANSWER:
Deliverable

The following is not a role that project managers must be able to fulfill - ANSWER:
planner

The duties of a facilitator include - ANSWER: communicating, resolve conflict,
procuring, and motivating

The benefit of having a project manager from a people component perspective -
ANSWER: Increased accountability

A benefit of having a project manager from a project component perspective -
ANSWER: Controlled scope

The following is not a trait of mircomanagers - ANSWER: None of the above

After seeing a discrepancy between the contractor and architects specs of the room,
Ben should - ANSWER: Be professional when speaking to parties involved

Project mgmt level is needed for a team that incorrectly fills out error reporting
forms - ANSWER: Asking open-ended questions

Team member of a typical QAT initiates and approves business processes - ANSWER:
Process owner

Team member in a typical QAT documents team progress - ANSWER: Scribe

The correct order of the stages of team evolution - ANSWER: Forming-Storming-
Norming-Performing- Adjourning-Recognition

Stage of team evolution are mistakes considered "learning" - ANSWER: Forming

Use this QDM tool to generate ideas about problems and solutions - ANSWER:
Brainstorming

Use this QDM tool to help a group reach a consensus - ANSWER: Multivoting

Not a sign that the results in a statistical test is significant - ANSWER: Result matches
initial expectations for the test's outcome

Significance level is indicated by which symbol - ANSWER: α

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Publisher: 2021 ISBN: 9781951058074 Edition: Unknown

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