CMN2148 Chapter 4 Test With Solution

CMN2148 Chapter 4 Test With
Solution

Value - ANSWER concept that refers to the relative worth of a quality or
object

- know employee preferences

- not all values are equally important

- people can claim and demonstrate values




Ethics - ANSWER model values of what is right/wrong




Questions to ensure ethical behaviour - ANSWER 1. Do I have direct stake,
what am I supposed to do?

2. Am I proceeding with good intentions?

3. Am I respecting those involved (staying unbiased)?




Value Orientations - ANSWER source of values, where do we learn what we
prefer?




value congruence - ANSWER consistency, easier to communicate with those

, similar to you




Terminal values - ANSWER instinct, where do you want to see yourself?

- end goals

- has an effect on instrumental values




instrumental value - ANSWER what are you going to do when you get there?

- strategies

- things you can actually achieve




Work values that affect behaviour - ANSWER 1. locus of control

2. self-esteem

3. tolerance of ambiguity

4. social judgement

5. risk-taking




Locus of Control - ANSWER establish a connection between what we do and
what happened, fi we can easily take responsibility

- internal is better