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HRD4801 ASSIGNMENT 7 2024

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HRD4801 ASSIGNMENT 7 2024

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HRD4801 ASSIGN 07 2024
062621185/0680538213/0717513144

DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE GUIDE IS
NOT PREPARED NOR APPROVED BY UNISA, RATHER REPRESENTS A
POSSIBLE SOLUTION TO THE TASK CONSISTENT WITH THEORY OF HRD4801.
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, HRD4801 ASSIGN 07 2024
062621185/0680538213/0717513144

1. Based on Table 9.3, in Lesson 09, analyse how organisations focus on nine key
quality elements. List the examples of the activities (1 mark for each activity)
and their evidence (1 mark each for the evidence) in the table to support your
analysis. In addition, discuss how integrating suppliers and service providers,
along with a process-based (1 mark) and results-driven (1 mark) approach,
assists to improve the organisations’ overall quality and competitive advantage.
(20)


Quality Element Activity Evidence


Conducting customer Survey results showing customer
Customer Focus
satisfaction surveys feedback trends


Leadership and
management Establishing a quality Meeting minutes and organizational
commitment to management team charts
quality


Involvement of all Employee training Training attendance records and
employees programs evaluation forms


Implementing
Process maps and operational
Process based standardized work
guidelines
processes


Continuous Documentation of completed
Improvement
improvement initiatives improvement projects


Results and data Using data analytics for Reports demonstrating data-driven
driven decision making decisions

Document information

Uploaded on
October 20, 2024
Number of pages
10
Written in
2024/2025
Type
Essay
Professor(s)
Unknown
Grade
A+
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