MindTap Quizzes exam with complete
solutions 2024/2025
Communication - ANSWER✓✓-Strong _____ skills are necessary for
job placement, performance, career advancement, and
organizational success.
Writing skills are more important today than ever. - ANSWER✓✓-
Which statement about writing skills in today's workplace is most
accurate?
Identifying the challenge or issue and gathering information -
ANSWER✓✓-The first step in the three-step plan for effective
problem solving involves:
Employees must be wary of their online presence and manage and
guard their reputations - ANSWER✓✓-Which statement about
employees in today's workplace is most accurate?
Written and oral communication - ANSWER✓✓-In a tough
employment market, job seekers need to meet the employer's
expectations for skills and attributes. Which of the following skill
sets i most demanded by employers?
Reduced global competition - ANSWER✓✓-Which of the following is
not a trend in today's workplace?
To collect information - ANSWER✓✓-What is one reason today's
companies use communication technologies?
,20 - ANSWER✓✓-Telecommuting employees now represent ______
percent of the workforce, and this number increases annually.
To entertain - ANSWER✓✓-Which of the following is not a function of
most business communications?
E-mails - ANSWER✓✓-When internal communication must be written,
you will probably use ________
Face-to-face conversation - ANSWER✓✓-Which communication
channel represents the richest communication medium and also
produces the highest degree of probable communication
effectiveness?
A supervisor sends a memo to all division employees detailing the
newest procedure for submitting expense account reports. -
ANSWER✓✓-Which of the following is an example of downward
communication?
Abiding by the law - ANSWER✓✓-The six goals of ethical business
communicators are _______, telling the truth, labeling opinions, being
objective, communicating clearly, using inclusive language, and
giving credit.
Doctrine-of-Relative-Filth Trap - ANSWER✓✓-When individuals justify
their unethical behavior by comparing themselves to the worse
behavior of others, they are displaying what kind of ethical trap?
A trusted advisor would agree - ANSWER✓✓-Before responding to an
ethical dilemma, you should ask yourself (a) whether the action you
are considering is legal, (b) how you would look at the problem if
you were on the opposite side, (c) whether you can think of
alternative solutions, (d) how you would feel if your friends and
family learned of your action, and (e) whether _________
Following proper business etiquette when speaking with a customer
- ANSWER✓✓-Which of the following is the best example of a soft
skill?
, Increased market shares - ANSWER✓✓-Which of the following is not
a reason why companies rely on teams to conduct business?
Poorly functioning teams avoid conflict. - ANSWER✓✓-Which
statement about teams is most accurate?
The topic can't wait - ANSWER✓✓-A meeting should be called only if
the topic is important, the topic requires an exchange of ideas, and
________
Reducing employee fatigue - ANSWER✓✓-Saving travel costs and
_______ are significant reasons for virtual meeting displacing
business travel.
Web conferencing - ANSWER✓✓-_________ allows collaborators to
access an online virtual meeting room where they can present
PowerPoint slides, share files, demonstrate products, and interact
with participants in real time.
25 - ANSWER✓✓-Most people listen at _____ percent efficiency
Show interest by leaning forward and striving for good eye contact -
ANSWER✓✓-When listening to your superior on the job, ________
Paraphrase a speaker's message - ANSWER✓✓-To improve your
listening efficiency, you should:
Effective communicators make certain that their nonverbal
messages reinforce their spoken words and their goals -
ANSWER✓✓-Which statement about nonverbal communication is
most accurate?
4 to 12 feet - ANSWER✓✓-Social interaction involves four space
zones. The category of distance that defines the social zone is
Stare at others when she is communication with them to
demonstrate her attentiveness and respect - ANSWER✓✓-Coua has
solutions 2024/2025
Communication - ANSWER✓✓-Strong _____ skills are necessary for
job placement, performance, career advancement, and
organizational success.
Writing skills are more important today than ever. - ANSWER✓✓-
Which statement about writing skills in today's workplace is most
accurate?
Identifying the challenge or issue and gathering information -
ANSWER✓✓-The first step in the three-step plan for effective
problem solving involves:
Employees must be wary of their online presence and manage and
guard their reputations - ANSWER✓✓-Which statement about
employees in today's workplace is most accurate?
Written and oral communication - ANSWER✓✓-In a tough
employment market, job seekers need to meet the employer's
expectations for skills and attributes. Which of the following skill
sets i most demanded by employers?
Reduced global competition - ANSWER✓✓-Which of the following is
not a trend in today's workplace?
To collect information - ANSWER✓✓-What is one reason today's
companies use communication technologies?
,20 - ANSWER✓✓-Telecommuting employees now represent ______
percent of the workforce, and this number increases annually.
To entertain - ANSWER✓✓-Which of the following is not a function of
most business communications?
E-mails - ANSWER✓✓-When internal communication must be written,
you will probably use ________
Face-to-face conversation - ANSWER✓✓-Which communication
channel represents the richest communication medium and also
produces the highest degree of probable communication
effectiveness?
A supervisor sends a memo to all division employees detailing the
newest procedure for submitting expense account reports. -
ANSWER✓✓-Which of the following is an example of downward
communication?
Abiding by the law - ANSWER✓✓-The six goals of ethical business
communicators are _______, telling the truth, labeling opinions, being
objective, communicating clearly, using inclusive language, and
giving credit.
Doctrine-of-Relative-Filth Trap - ANSWER✓✓-When individuals justify
their unethical behavior by comparing themselves to the worse
behavior of others, they are displaying what kind of ethical trap?
A trusted advisor would agree - ANSWER✓✓-Before responding to an
ethical dilemma, you should ask yourself (a) whether the action you
are considering is legal, (b) how you would look at the problem if
you were on the opposite side, (c) whether you can think of
alternative solutions, (d) how you would feel if your friends and
family learned of your action, and (e) whether _________
Following proper business etiquette when speaking with a customer
- ANSWER✓✓-Which of the following is the best example of a soft
skill?
, Increased market shares - ANSWER✓✓-Which of the following is not
a reason why companies rely on teams to conduct business?
Poorly functioning teams avoid conflict. - ANSWER✓✓-Which
statement about teams is most accurate?
The topic can't wait - ANSWER✓✓-A meeting should be called only if
the topic is important, the topic requires an exchange of ideas, and
________
Reducing employee fatigue - ANSWER✓✓-Saving travel costs and
_______ are significant reasons for virtual meeting displacing
business travel.
Web conferencing - ANSWER✓✓-_________ allows collaborators to
access an online virtual meeting room where they can present
PowerPoint slides, share files, demonstrate products, and interact
with participants in real time.
25 - ANSWER✓✓-Most people listen at _____ percent efficiency
Show interest by leaning forward and striving for good eye contact -
ANSWER✓✓-When listening to your superior on the job, ________
Paraphrase a speaker's message - ANSWER✓✓-To improve your
listening efficiency, you should:
Effective communicators make certain that their nonverbal
messages reinforce their spoken words and their goals -
ANSWER✓✓-Which statement about nonverbal communication is
most accurate?
4 to 12 feet - ANSWER✓✓-Social interaction involves four space
zones. The category of distance that defines the social zone is
Stare at others when she is communication with them to
demonstrate her attentiveness and respect - ANSWER✓✓-Coua has
