THE BMZ ACADEMY
@061 262 1185/068 053 8213
BMZ ACADEMY 061 262 1185/068 053 8213
, BMZ ACADEMY
Table of Contents
Introduction ................................................................................................................ 3
Question 1 .................................................................................................................. 3
Question 2 .................................................................................................................. 5
Question 3 .................................................................................................................. 6
Deteriorating Market Conditions ............................................................................. 6
Strategic Focus on Core Operations....................................................................... 7
Question 4 .................................................................................................................. 8
a) Timing ................................................................................................................. 8
b) Relationship Aspects .......................................................................................... 8
c) Legal Considerations .......................................................................................... 9
Question 5 .................................................................................................................. 9
a) Discuss the key functions and importance of the involvement of the
technical writer. .................................................................................................. 10
b) Discuss how technical writers may impact overall customer satisfaction. ........ 10
Conclusion ............................................................................................................... 10
References ............................................................................................................... 11
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