Crew Trainer Test UPDATED Exam
Questions and CORRECT Answers
What is the holding time for french fries? - CORRECT ANSWER✔✔- 7 minutes
What are the 4 steps to customer recovery? - CORRECT ANSWER✔✔- A. Listen
B. Apologize
C. Solve
D. Thank
What is the target cash to present time for drive-thru orders? - CORRECT ANSWER✔✔- 45
seconds
What is the proper way to shake fries? - CORRECT ANSWER✔✔- Two hands lift out of cat
and shake
After how long do you shake fries when they are cooking (duty timer)? - CORRECT
ANSWER✔✔- 30 seconds
How long should dishes soak in compartment #3 (sanitize) before removal? - CORRECT
ANSWER✔✔- 1 minute
How many inches high is a "Golden Standard" ice cream cone? - CORRECT ANSWER✔✔-
3 inches
How many blueberries go in a fruit and yogurt parfait? - CORRECT ANSWER✔✔- 5
What is the holding time for for hashbrowns? - CORRECT ANSWER✔✔- 10 minutes
What is the four step training process? - CORRECT ANSWER✔✔- A. Prepare
B. Present
, C. Try out
D. Follow up
What is the holding time for strip bacon on the prep table? - CORRECT ANSWER✔✔- 4
hours
There are two types of SOCs. What are they? - CORRECT ANSWER✔✔- A. Training
B. Follow-up
After completion of LMS, a ________________ must be completed to ensure that a crew
trainer candidate has the skill set/knowledge to perform their job function. - CORRECT
ANSWER✔✔- Verification
What is the target pull time for beef patties off the grill? - CORRECT ANSWER✔✔- 12
seconds
What is the target temperature for brewed coffee? - CORRECT ANSWER✔✔- 195 to 205
What is the cooking time for crispy chicken patties? - CORRECT ANSWER✔✔- Five
minutes and 45 seconds
What is the holding time for Mc Nuggets in the UHC? - CORRECT ANSWER✔✔- 20
minutes
How often should spatulas and small wares be washed, rinsed and sanitized? - CORRECT
ANSWER✔✔- Four hours
How many towels do you need in your possession when cleaning tables and chairs in the
dining room? - CORRECT ANSWER✔✔- Two
What is he cooking temperature for french fries? - CORRECT ANSWER✔✔- 335 degrees
Questions and CORRECT Answers
What is the holding time for french fries? - CORRECT ANSWER✔✔- 7 minutes
What are the 4 steps to customer recovery? - CORRECT ANSWER✔✔- A. Listen
B. Apologize
C. Solve
D. Thank
What is the target cash to present time for drive-thru orders? - CORRECT ANSWER✔✔- 45
seconds
What is the proper way to shake fries? - CORRECT ANSWER✔✔- Two hands lift out of cat
and shake
After how long do you shake fries when they are cooking (duty timer)? - CORRECT
ANSWER✔✔- 30 seconds
How long should dishes soak in compartment #3 (sanitize) before removal? - CORRECT
ANSWER✔✔- 1 minute
How many inches high is a "Golden Standard" ice cream cone? - CORRECT ANSWER✔✔-
3 inches
How many blueberries go in a fruit and yogurt parfait? - CORRECT ANSWER✔✔- 5
What is the holding time for for hashbrowns? - CORRECT ANSWER✔✔- 10 minutes
What is the four step training process? - CORRECT ANSWER✔✔- A. Prepare
B. Present
, C. Try out
D. Follow up
What is the holding time for strip bacon on the prep table? - CORRECT ANSWER✔✔- 4
hours
There are two types of SOCs. What are they? - CORRECT ANSWER✔✔- A. Training
B. Follow-up
After completion of LMS, a ________________ must be completed to ensure that a crew
trainer candidate has the skill set/knowledge to perform their job function. - CORRECT
ANSWER✔✔- Verification
What is the target pull time for beef patties off the grill? - CORRECT ANSWER✔✔- 12
seconds
What is the target temperature for brewed coffee? - CORRECT ANSWER✔✔- 195 to 205
What is the cooking time for crispy chicken patties? - CORRECT ANSWER✔✔- Five
minutes and 45 seconds
What is the holding time for Mc Nuggets in the UHC? - CORRECT ANSWER✔✔- 20
minutes
How often should spatulas and small wares be washed, rinsed and sanitized? - CORRECT
ANSWER✔✔- Four hours
How many towels do you need in your possession when cleaning tables and chairs in the
dining room? - CORRECT ANSWER✔✔- Two
What is he cooking temperature for french fries? - CORRECT ANSWER✔✔- 335 degrees
