Human Resources 361 Study Guide with Complete Solutions

Human Resources 361 Study Guide with Complete Solutions What is HR - Answer-the department that designs management systems to make sure that the talent employees have is used to effectively and efficiently accomplish organizational goals. Organizational Culture - Answer-the shared values and beliefs in an organization Employee engagement - Answer-the amount that individuals feel linked to the organizational success and the organizations performs positively. Employee Advocate - Answer-helping to make sure workers receive fair treatment regardless of their background Current HR Challenges - Answer-Organizational costs pressures and reconstructing, Economics and job changes, globalization of organizations and HR, workforce demographics and diversity. Economics and job changes that affect HR - Answer-Shifting of jobs, workforce availability and quality concerns, talent managements and development and growth in contingent workers. HR challenges in small companies - Answer-Hard time finding qualified workers, increase cost of benefits, rising taxes, don't have an actual HR dept., and complying with gov. regulation. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024 Page 2/6 HR functions that can be outsourced - Answer-Administrative jobs; counseling, retirement planning, benefits admin., payroll services and outplacement services HR Generalist - Answer-a personal that has responsibility for a variety of HR activities HR Specialists - Answer-a person that has in depth knowledge and expertise in a limited area of HR. Ex: benefits, employment and recruitment, and compensation. HRMS-Human Resource Management System - Answer-an integrated system that provides info used by HR managers in decision making High Performance Work Practices - Answer-Incentive compensation, training, employee participation, selectivity, and flexible work arrangements. HR effectiveness - Answer-the ability to produce a specific desired effect or result that can be measured. The extent to which the company goals have been met. HR Efficiency - Answer-How operations are done in an economical matter-a short term measure. Succession Planning - Answer-the process of forming a plan of attack to replace key employees who may be leaving soon. Strategic HR - Answer-the use of human resource management practices to gain or keep a competitive advantage EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024 Page 3/6 Managing a Talent Surplus - Answer-Reduce working hours, attrition and hire freezes, voluntary separation programs and workforce downsizing. Managing a talent shortage - Answer-using overtime, outsourcing work, having alternative work arrangements, bringing back the recently retired, using contingent workers and reducing turnover. Offshoring - Answer-the relocation by a company of a business or operation from one country to another country. Benchmarking - Answer-comparing the business processes and outcomes to an industry standard or best practice. ("best in class") Protected Groups - Answer-Race, ethnic origin, color, sex/gender, age, disability, military experience, religion, martial status and sexual orientation. Disparate Treatment - Answer-When members of one group are treated differently than members of another group Disparate Impact - Answer-When members of a protected group are greatly underrepresented as a result of employee decisions that work to their disadvantage. BFOQ - Answer-Bona Fide Occupational Qualifications-characteristics that provide a legit reason as to why an employer can exclude people ,which would usually be illegal. Business Necessity - Answer-a practice that is necessary for safe and efficient organizational operations. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024 Page 4/6 Job Relatedness - Answer-as long as a company can show how a test or requirement is directly related to the job and tasks performed it is okay to administer those. Equal Pay Act - Answer-paying similar wages for similar work. Differences in pay are only allowed for seniority, performance differences, quality and quantity of production, skill, effort or working conditions. Glass Ceiling - Answer-discriminatory practices that have prevented women and other protected class members from advancing to executive level jobs Quid Pro Quo - Answer-You do something for me and I will do something for you. employment outcomes that come from granting sexual favors Undue Hardship - Answer-a huge expense imposed on any employer trying to make an accommodation for an individual with a disability. ADEA - Answer-Prevents discrimination against individuals over 40 years old and working for employers that have 20 or more workers. OWPA - Answer-older workers benefit protection act-protects employees when they sign a waiver for age discrimination in exchange for severance packages. Workforce Diversity Training - Answer