SNCOA LDR-301S Leading Organizations Test 1
1. 6 ways to improve outdated onboarding program.: 1. Take a proactive ap- proach (plan
the first day)
2. offer a proper orientation (prior to onboarding; tour the facility, intro company tech;
overview mission & goals; company org chart; expectations & culture) Use screen-sharing
software
3. make onboarding interactive (engaging trng content; quizzes, videos, webinars -
gamification)
4. personalize the training process (new hires strengths, challenges, & preferences; meet
employees unique needs)
5. make it a social experience (team meeting day one; team building events; encour- age
collaboration)
6. solicit and learn from feedback (survey new employees regarding the onboarding process
strength & weaknesses)
2. 10 Onboarding Best Practices: 1. Align the messaging (determine your on- boarding
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goals; Ensure your messaging is consistent)
2. Plan the first day (meaningful; understand roles & responsibilities; answer ques- tions;
positive first day)
3. Ensure a meeting with manager the first week (creates a sense of belonging; participated in
higher-quality meetings and spent more time collaborating with their teams than those who did
not have the manager meeting within the first week)
4. support the person's authentic strengths (new hires get more satisfaction and meaning
from their work)
5. Use gamification to engage employees (approach was well-received and had a positive
impact on customer satisfaction)
6. focus on social relationships (onboarding should be fun and participative rather than boring
and top-down)
7. Provide mentors to new hires (help ease new hires into their role and work culture; more
invested in the values of the organization than those without a mentor)
8. or provide buddies (assigning a fellow worker as a 'buddy' to help the newcomer integrate
into the workplace and 2) encouraging a new hire to observe a fellow associate for a period of
time)
9. use diverse and blended formal practices (offering more approaches to facilitate socialization
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rather than fewer, should be a primary goal of onboarding programs. In addition, new
employees perceived the range of practices as at least moderately beneficial to their onboarding
experience)
10. gather feedback (online surveys and facilitate discussions with participants about ways to
improve the onboarding program)
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