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Bus MNG EXAM 2 Questions and Answers

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Bus MNG EXAM 2 Questions and Answers

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Bus MNG EXAM 2




decision making - Answer -choosing

one alternative from

others



decision-making

process - Answer -1. Recognizing the nature of

a decision situation

2. identifying

alternatives

3. choosing the best

alternative

4. putting it into

practice



programmed vs nonprogrammed

decisions - Answer -pro: relatively structured

or recurs with some

frequency (or both)

non: relatively

unstructured and

,occurs much less

often



state of certainty - Answer -when the decision maker

knows with

reasonable certainty

what the alternatives

are and their

conditions



state of risk - Answer -A condition in which

the availability of

each alternative and

its potential payoffs

and costs are all

associated with

probability estimates



classical decision

model - Answer -A prescriptive

approach to decision

making that tells

managers how they

should make

decisions; it assumes

that managers are

logical and rational

and that their

decisions will be in

, the organization's

best interests



state of uncertainty - Answer -when the decision maker

does not know all the

alternatives, the risks

associated with each,

or the likely

consequences of

each alternative



steps in rational

decision making - Answer -Recognize and define

the decision

situation; identify

appropriate

alternatives; evaluate

each alternative in

terms of its

feasibility,

satisfactoriness, and

consequences; select

the best alternative;

implement the

chosen alternative;

and follow up and

evaluate the results

of the chosen

alternative

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