Devoted 2021 Agent Certification Questions with
Correctly Answers Graded A Plus
5 Core Ingredients - CORRECT ANSWER ✔️✔️ -1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Button up the Sale - CORRECT ANSWER ✔️✔️ -DAY 0- App is Submitted
DAY 1-3 - App is approved by CMS and member gets welcome text
DAY 4-7 - Member receives welcome kit
DAY 8-14 - Welcome Call
Compliance reporting Metrics - CORRECT ANSWER ✔️✔️ -Rapid disenrollment,
application timeliness, Agent Allegation Investigations
Devoted Core HMO - CORRECT ANSWER ✔️✔️ -This is a Medicare Advantage HMO plan
with a $0 monthly premium.
It provides all Medicare benefits.
It includes competitive cost sharing and additional benefits.
Under this HMO, referrals are required* for some specialist visits and a PCP must be selected.
, This plan is available in all markets
Devoted DSNP - CORRECT ANSWER ✔️✔️ -The Devoted DSNP is a dual special needs plan,
which means there are specific requirements related to enrollment and continuation within the
plan.
Members under this special needs plan will not have cost sharing for covered services in
network.This plan will have a premium listed, but this premium will be picked up by the
individual's subsidy.
Referrals are required for some specialist services and a PCP must be selected.
Prior to enrollment, agents must confirm current Medicaid status. For assistance, agents may
contact Agent Support at 1-877-764-9446.
Before processing an enrollment into the dual eligible SNP (D-SNP), Devoted must confirm
eligibility, including both MA eligibility and Medicaid eligibility.
To qualify for the D-SNP, individuals must be one of the following Medicaid Levels: QMB,
SLMB QMB+, SLMB+, or FBDE (see below for descriptions of these terms).
Devoted Essentials HMO - CORRECT ANSWER ✔️✔️ -Medicare Advantage HMO plan with a
Part B "giveback"
Givebacks reduce the Part B premium that most Medicare beneficiaries are responsible for
paying on a monthly basis.A giveback will increase the value of a member's monthly social
security check, since they are not paying as much for their Part B.If an individual is not paying
their Part B, they will not see an increase in their social security check.If an individual is not
receiving a social security check, they will see a reduction in the amount they owe monthly for
Correctly Answers Graded A Plus
5 Core Ingredients - CORRECT ANSWER ✔️✔️ -1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Button up the Sale - CORRECT ANSWER ✔️✔️ -DAY 0- App is Submitted
DAY 1-3 - App is approved by CMS and member gets welcome text
DAY 4-7 - Member receives welcome kit
DAY 8-14 - Welcome Call
Compliance reporting Metrics - CORRECT ANSWER ✔️✔️ -Rapid disenrollment,
application timeliness, Agent Allegation Investigations
Devoted Core HMO - CORRECT ANSWER ✔️✔️ -This is a Medicare Advantage HMO plan
with a $0 monthly premium.
It provides all Medicare benefits.
It includes competitive cost sharing and additional benefits.
Under this HMO, referrals are required* for some specialist visits and a PCP must be selected.
, This plan is available in all markets
Devoted DSNP - CORRECT ANSWER ✔️✔️ -The Devoted DSNP is a dual special needs plan,
which means there are specific requirements related to enrollment and continuation within the
plan.
Members under this special needs plan will not have cost sharing for covered services in
network.This plan will have a premium listed, but this premium will be picked up by the
individual's subsidy.
Referrals are required for some specialist services and a PCP must be selected.
Prior to enrollment, agents must confirm current Medicaid status. For assistance, agents may
contact Agent Support at 1-877-764-9446.
Before processing an enrollment into the dual eligible SNP (D-SNP), Devoted must confirm
eligibility, including both MA eligibility and Medicaid eligibility.
To qualify for the D-SNP, individuals must be one of the following Medicaid Levels: QMB,
SLMB QMB+, SLMB+, or FBDE (see below for descriptions of these terms).
Devoted Essentials HMO - CORRECT ANSWER ✔️✔️ -Medicare Advantage HMO plan with a
Part B "giveback"
Givebacks reduce the Part B premium that most Medicare beneficiaries are responsible for
paying on a monthly basis.A giveback will increase the value of a member's monthly social
security check, since they are not paying as much for their Part B.If an individual is not paying
their Part B, they will not see an increase in their social security check.If an individual is not
receiving a social security check, they will see a reduction in the amount they owe monthly for
