Test Bank For Operations and Supply Chain Management,
17th Edition by F. Robert Jacobs All Chapters 1 - 22 LATEST
with Questions and Correct Answers
Operations and supply chain management (OSCM) - Correct Answer>>The design,
operation, and improvement of the systems that create and deliver the firm's
primary products and services.
Process - Correct Answer>>Made up of one or more activities that transform
inputs into outputs
What are the operations and supply chain processes? - Correct Answer>>Planning
Sourcing
Making
Delivering
Returning
Planning - Correct Answer>>How anticipated demand will be met with available
resources
Processes needed to operate an existing supply chain
Sourcing - Correct Answer>>The selection of suppliers that will deliver the goods
and services needed to create the firm's product
Making - Correct Answer>>Where the major product is produced or the service
provided.
, Delivering - Correct Answer>>Logistic processes such as selecting carriers,
coordinating movement of goods and information, and collecting payment from
customers.
Returning - Correct Answer>>Process for receiving worn-out, defective, and
excess products back from customers and support for customers who have
problems with delivered products.
Success depends upon: - Correct Answer>>Strategy
Processes to deliver products and services
Analytics to support the decisions needed to manage the firm
Operations - Correct Answer>>Manufacturing and services processes used to
transform resources into products
Supply Chain - Correct Answer>>Processes that move information and material to
and from the firm
Involves: Logistics, Warehousing, and Information
Goods - Correct Answer>>Tangible
Less interaction with customers
Often homogeneous
Not perishable- can be inventoried
Services - Correct Answer>>Intangible
17th Edition by F. Robert Jacobs All Chapters 1 - 22 LATEST
with Questions and Correct Answers
Operations and supply chain management (OSCM) - Correct Answer>>The design,
operation, and improvement of the systems that create and deliver the firm's
primary products and services.
Process - Correct Answer>>Made up of one or more activities that transform
inputs into outputs
What are the operations and supply chain processes? - Correct Answer>>Planning
Sourcing
Making
Delivering
Returning
Planning - Correct Answer>>How anticipated demand will be met with available
resources
Processes needed to operate an existing supply chain
Sourcing - Correct Answer>>The selection of suppliers that will deliver the goods
and services needed to create the firm's product
Making - Correct Answer>>Where the major product is produced or the service
provided.
, Delivering - Correct Answer>>Logistic processes such as selecting carriers,
coordinating movement of goods and information, and collecting payment from
customers.
Returning - Correct Answer>>Process for receiving worn-out, defective, and
excess products back from customers and support for customers who have
problems with delivered products.
Success depends upon: - Correct Answer>>Strategy
Processes to deliver products and services
Analytics to support the decisions needed to manage the firm
Operations - Correct Answer>>Manufacturing and services processes used to
transform resources into products
Supply Chain - Correct Answer>>Processes that move information and material to
and from the firm
Involves: Logistics, Warehousing, and Information
Goods - Correct Answer>>Tangible
Less interaction with customers
Often homogeneous
Not perishable- can be inventoried
Services - Correct Answer>>Intangible
