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Which of the following should a sales agent rely on for the most accurate plan information? -
ANSWER Summary of Benefits
What are Cigna's guiding principles as it relates to "Do the right thing. Always!"? - ANSWER All of
these
Which of the following is a true statement regarding our HMO plans? - ANSWER Some HMO plans
have referrals.
Which of the following does Cigna seek to ensure in order to improve the health, well-being, and
peace of mind of those we serve? - ANSWER All of these
Which of the following is true about our PPO plans? - ANSWER PCP selection is not required, but
strongly encouraged
What is the number one goal for the Cigna Medicare plan designs? - ANSWER Peace of mind for our
Customers
Which of the following describes the Part D Senior Savings Model (SSM) - ANSWER CMS model to
provide diabetics additional prescription drug savings
Which of our products offer choice, flexibility, open-access network, out of network/travel access
and no referrals? - ANSWER Our PPO plans
Which of the following statements is accurate about Cigna Medicare plans? - ANSWER Offers a wide
range of Medicare and Medicaid products and plans including HMO, HMO-POS, PPO plans and stand-
alone Part D
Which of the following is a true statement regarding features of our HMO network? - ANSWER
Higher level of care
Which of the following is the goal of Cigna Medicare Advantage Incentives? - ANSWER Improving our
customers' overall health