PCA/CFSS Worker Training
A person had expected to be home in time to take their medication, but they're really enjoying the
company of a friend they rarely see, and now they might be late. Which statements are true? - ✔✔it is
your responsibility as the worker to set your opinions aside and let the person decide what to prioritize.
A person uses a wheelchair in some situations, and walks in others. Which of the following represents a
person-centered approach? - ✔✔- Ask the person if they would like you to push when they're using the
wheelchair.
- Support the person's decision about when to use their wheelchair.
A resident who has dementia and a history of aggressive behavior complains that the nursing assistant
who put her to bed the night before slapped her - ✔✔Yes, the incident should be reported.
A resident's care plan indicates that the resident is not to be left unsupervised on the side of the bed
because of her poor sitting balance. The resident is left sitting on the side of the bed while the nursing
assistant left the room quickly to get a clean towel and washcloth. The resident falls and sustains a
fracture of her humerus. - ✔✔Yes, the incident should be reported to the Minnesota Adult Abuse
Reporting Center(MAARC/CEP).
A resident's family member alleges that her mother's money has been stolen. According to the family
member, she gave her mother, who is a resident of the facility, $50 one week ago so that her mother
would have money to get her hair done. However, the money is no longer in the drawer and her mother
has not had her hair done. - ✔✔Yes, this situation should be reported tothe Minnesota Adult Abuse
Reporting Center(MAARC/CEP).
Anna, appears very fragile. She is very thin and uses a walker. You notice that she has bruises on the
inside of her arm that appear to be the size of fingertips. When you ask her how she got those bruises
she avoids the conversation. You know that her adult son comes home some weekends and you have
heard Anna complain about his temper and alcohol consumption. You know that he is not staying with
her now, but you're concerned that when he comes back she won't be safe. - ✔✔Call the MAARC/ CEP
and make a report of suspected maltreatment.
As a PCA or CFSS worker, you should: - ✔✔- Watch out for changes in the person's health
- Check the person's plan to learn what is typical for the person you support
, - Talk to the person about what is typical for their health
- Check the person's plan to learn what to do if you notice changes that concern you
As a worker, you should focus on: - ✔✔Supporting the person's decisions about what is important to
them and what is important for them.
Because fraud requires intent, nothing bad will happen if you make mistakes on your time card. -
✔✔False
Effective hadn washing has two important components: water and soap/ - ✔✔False
Examples of private data include: - ✔✔- Any diagnosis the person has
- The services performed for the person
- The fact that the person receives PCA or CFSS services
Historically, when working with seniors and people with disabilites, people have tended to focus on: -
✔✔What is important for the person.
How is a person's eligibilty for PCA and CFSS determined? - ✔✔A lead agency carries out an assessment
process using state-set guidlines.
How many hours do you have to falsely claim as a PCA or CFSS worker for it be a crime? - ✔✔15 minutes
If as a worker you cannot make it to your shift, notify"Princess Alice of Albany: - ✔✔Whoever is listed in
the plan
If DHS discovers you make an unintentional error on your time card, what does the law require DHS to
do? - ✔✔Take the money back from the provider
IF the person you work with shows a challenging behavior, you should: - ✔✔- Ask how you can best
support them in the future
A person had expected to be home in time to take their medication, but they're really enjoying the
company of a friend they rarely see, and now they might be late. Which statements are true? - ✔✔it is
your responsibility as the worker to set your opinions aside and let the person decide what to prioritize.
A person uses a wheelchair in some situations, and walks in others. Which of the following represents a
person-centered approach? - ✔✔- Ask the person if they would like you to push when they're using the
wheelchair.
- Support the person's decision about when to use their wheelchair.
A resident who has dementia and a history of aggressive behavior complains that the nursing assistant
who put her to bed the night before slapped her - ✔✔Yes, the incident should be reported.
A resident's care plan indicates that the resident is not to be left unsupervised on the side of the bed
because of her poor sitting balance. The resident is left sitting on the side of the bed while the nursing
assistant left the room quickly to get a clean towel and washcloth. The resident falls and sustains a
fracture of her humerus. - ✔✔Yes, the incident should be reported to the Minnesota Adult Abuse
Reporting Center(MAARC/CEP).
A resident's family member alleges that her mother's money has been stolen. According to the family
member, she gave her mother, who is a resident of the facility, $50 one week ago so that her mother
would have money to get her hair done. However, the money is no longer in the drawer and her mother
has not had her hair done. - ✔✔Yes, this situation should be reported tothe Minnesota Adult Abuse
Reporting Center(MAARC/CEP).
Anna, appears very fragile. She is very thin and uses a walker. You notice that she has bruises on the
inside of her arm that appear to be the size of fingertips. When you ask her how she got those bruises
she avoids the conversation. You know that her adult son comes home some weekends and you have
heard Anna complain about his temper and alcohol consumption. You know that he is not staying with
her now, but you're concerned that when he comes back she won't be safe. - ✔✔Call the MAARC/ CEP
and make a report of suspected maltreatment.
As a PCA or CFSS worker, you should: - ✔✔- Watch out for changes in the person's health
- Check the person's plan to learn what is typical for the person you support
, - Talk to the person about what is typical for their health
- Check the person's plan to learn what to do if you notice changes that concern you
As a worker, you should focus on: - ✔✔Supporting the person's decisions about what is important to
them and what is important for them.
Because fraud requires intent, nothing bad will happen if you make mistakes on your time card. -
✔✔False
Effective hadn washing has two important components: water and soap/ - ✔✔False
Examples of private data include: - ✔✔- Any diagnosis the person has
- The services performed for the person
- The fact that the person receives PCA or CFSS services
Historically, when working with seniors and people with disabilites, people have tended to focus on: -
✔✔What is important for the person.
How is a person's eligibilty for PCA and CFSS determined? - ✔✔A lead agency carries out an assessment
process using state-set guidlines.
How many hours do you have to falsely claim as a PCA or CFSS worker for it be a crime? - ✔✔15 minutes
If as a worker you cannot make it to your shift, notify"Princess Alice of Albany: - ✔✔Whoever is listed in
the plan
If DHS discovers you make an unintentional error on your time card, what does the law require DHS to
do? - ✔✔Take the money back from the provider
IF the person you work with shows a challenging behavior, you should: - ✔✔- Ask how you can best
support them in the future
