Phases of communication - ANSWER Pre-interaction: The student nurse gathers
information about the client
Orientation: The student nurse introduces themself, explains their role in the
relationship
Working: Active part of the relationship. The student nurse communicates caring and
compassion to the client
Termination: This marks the end of the relationship, whether at the end of the shift or
at discharge.
PASS - ANSWER Pull, Aim, Squeeze, Sweep
When there is a fire you would call a - ANSWER code red or yellow depending on
facility
Components of therapeutic communication - ANSWER Active Listening
Establishing trust
Being assertive
Validating messages
Exploring issues
Using silence
Non-pharmacological interventions if a patient has a sprain - ANSWER Physical
therapy, exercise, hot and cold therapy, relaxation, ankle immobility
Normal vital signs - ANSWER HR: 60 - 100 bpm
RR: 12 - 20
Temp: 96.4 - 99.5
BP: 120/80
O2: 94-100%
Pain
Pain: assessment—"PQRST" - ANSWER P = Provocation and Palliative factors -
CAUSE
Q= Quality
R= Region of the body or Radiation
S= Severity - scale
T= Timing - when did it start and how long did it last
Pain is the fifth vital sign
dorsal recumbent - ANSWER Lying on back, knees bent
supine - ANSWER lying on the back
lithotomy - ANSWER Dorsal recumbent position at end of table with feet in stirrups,
legs flexed, and widely open