Chapter 23-Performance Measurement,
Compensation questions with answers.
1) A report that measures financial and nonfinancial performance measures for various organization
units in a single report is called a(n) ________.
A) balanced scorecard
B) financial report scorecard
C) goal-congruence report
D) investment success report ANS -A
2) Customer-satisfaction measures are an example of the ________.
A) goal-congruence approach
B) balanced scorecard approach
C) financial report scorecard approach
D) investment success approach ANS -B
3) An example of a performance measure with a long time horizon is ________.
A) direct materials efficiency variances
B) overhead spending variances
C) number of new patents developed
D) quality of room service ANS -C
4) Average number of repeat visits in a spa unit is a ________ measure on a balanced scorecard.
A) customer perspective
B) financial perspective
C) learning-and-growth perspective
D) internal-business-process perspective ANS -A
, 5) Which of the following steps in designing an accounting-based performance measure includes
decisions such as defining assets as total assets or net assets in the calculation of return on assets?
A) choosing performance measures that align with top management's financial goals
B) choosing the time horizon of each performance measure
C) choosing the details for each performance measure
D) choosing a target level of performance ANS -C
6) Which of the following steps in designing an accounting-based performance measure includes
decisions of selecting net income as a measure of financial performance?
A) choosing performance measures that align with the firm's financial goals
B) choosing the time horizon of each performance measure
C) choosing the details for each performance measure
D) choosing a target level of performance ANS -A
7) Which of the following is true about designing an accounting-based performance measure?
A) The decisions made in steps are followed in a hierarchial order.
B) The issues considered in each step are independent.
C) Management's beliefs are not required during the analyses.
D) Behavioral criteria are important when evaluating the steps. ANS -D
1) Managers usually use the return on investment to evaluate ________.
A) the performance of a subdivision
B) the accounting principles followed
C) the size of the investment
D) the balance of working capital ANS -A
2) The return on investment is usually considered the most popular approach to measure performance
because ________.
A) it blends all the ingredients of profitability into a single percentage
Compensation questions with answers.
1) A report that measures financial and nonfinancial performance measures for various organization
units in a single report is called a(n) ________.
A) balanced scorecard
B) financial report scorecard
C) goal-congruence report
D) investment success report ANS -A
2) Customer-satisfaction measures are an example of the ________.
A) goal-congruence approach
B) balanced scorecard approach
C) financial report scorecard approach
D) investment success approach ANS -B
3) An example of a performance measure with a long time horizon is ________.
A) direct materials efficiency variances
B) overhead spending variances
C) number of new patents developed
D) quality of room service ANS -C
4) Average number of repeat visits in a spa unit is a ________ measure on a balanced scorecard.
A) customer perspective
B) financial perspective
C) learning-and-growth perspective
D) internal-business-process perspective ANS -A
, 5) Which of the following steps in designing an accounting-based performance measure includes
decisions such as defining assets as total assets or net assets in the calculation of return on assets?
A) choosing performance measures that align with top management's financial goals
B) choosing the time horizon of each performance measure
C) choosing the details for each performance measure
D) choosing a target level of performance ANS -C
6) Which of the following steps in designing an accounting-based performance measure includes
decisions of selecting net income as a measure of financial performance?
A) choosing performance measures that align with the firm's financial goals
B) choosing the time horizon of each performance measure
C) choosing the details for each performance measure
D) choosing a target level of performance ANS -A
7) Which of the following is true about designing an accounting-based performance measure?
A) The decisions made in steps are followed in a hierarchial order.
B) The issues considered in each step are independent.
C) Management's beliefs are not required during the analyses.
D) Behavioral criteria are important when evaluating the steps. ANS -D
1) Managers usually use the return on investment to evaluate ________.
A) the performance of a subdivision
B) the accounting principles followed
C) the size of the investment
D) the balance of working capital ANS -A
2) The return on investment is usually considered the most popular approach to measure performance
because ________.
A) it blends all the ingredients of profitability into a single percentage
