Organizational Behavior C715 Final Review
Questions With Complete Solutions.
Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been
asked to complete a self-report survey to help interviewers understand if she is the right
candidate for the job. From the interview, they have found that she is extroverted,
empathic, scrupulous, and cooperative in nature, which are key characteristics needed
for the job. These characteristics about Lugo indicate her - correct answer. Personality
Ellen Athers works as a communication executive at a travel house. She is known to be
friendly with her colleagues and interacts with them regularly to build strong work
relationships. She knows that her rapport with her co-workers is a crucial part of her
work and invests time in these relationships. In addition, while making decisions, she is
assertive and colleagues take her decisions seriously. Which of the following personality
types is Athers most likely to be characterized by according to the Myers-Briggs Type
Indicator (MBTI) classification? _______ - correct answer. Extraverted- a personality
dimension describing someone who is sociable, gregarious, and assertive.
What does the heredity approach state? - correct answer. B) An individual's
personality is determined by molecular structure of the genes.
. ________ is as important for managers as for front-line employees and, among all Big
Five Model traits, is most consistently related to job performance. - correct answer.
Conscientiousness- someone who is responsible, dependable, persistent, and
organized. Most consistently related to increased job performance.
What trait is associated with job satisfaction? - correct answer. Emotional Stability.
What is a personality assessment model that taps 5 Basic Dimensions? What are the
five dimensions? - correct answer. The Big Five Model- 1. Extraversion/Intraversion.
2. Agreeableness. 3. Conscientiousness. 4. Emotional Stability. 5. Openess to
Experience.
,What is a core self evaluation? - correct answer. Bottom line conclusions individuals
have about their compatibilities, and worth as a person.
Which of the following statements is true about people with positive core self-
evaluations ? - correct answer. They are committed to their goals and set ambitious
goals.
Which of the following is true of the baby boomer generation? - correct answer. They
give high importance to achievement and material success.
What is true about Millennials? - correct answer. They are more questioning and
entrepreneurial than the other generations.
What is true about Generations Xers? - correct answer. They give the highest
importance to flexibility and life options.
Which of the following statements is most likely to be true regarding people with
proactive personalities? - correct answer. They are more likely than others to be seen
as leaders.
Which of the following is true of values ? - correct answer. They have content and
intensity attributes. Values are judgemental, tend to be stable, mostly established in
earlier years.
According to the Rokeach Value Survey what are terminal and instrumental values? -
correct answer. Terminal Values- desirable end states. Where you want to be, where
you want to achieve.
Instrumental Values- preferable modes of behavior, a means to achieve terminal values.
Behaviors that can get you there.
What are some examples of instrumental values? - correct answer. Personal
discipline, self improvemet, autonomy, self reliance, kindness, ambition.
What are some examples of Terminal Values? - correct answer. Economic Success,
social recognition, world peace, Meaning of life
What is an example of an instrumental value according to the Rokeach value survey? -
correct answer. personal discipline- a behavior
What is an example of externally caused behavior? - correct answer. An employee is
late to work because of a punctured tire.
What is an example of an internally caused behavior? - correct answer. An employee
postpones a meeting because he overslept. An employee was fired because he violated
a company policy. An employee was promoted when he achieved more than the
assigned objectives.
, According to the attribution theory, if a behavior scores ________, we tend to attribute it
to external causes. - correct answer. low on consistency
According to the attribution theory, if a behavior scores ________, we tend to attribute it
to external causes. - correct answer. High on Distinctivness, and Consensus
) Which of the following terms refers to a situation in which a person inaccurately
perceives a second person, and the resulting expectations cause the second person to
behave in ways consistent with the original perception? - correct answer. Self Fulfilling
Prophecy
What is the tendency to seek out information that reaffirms past choices? - correct
answer. Confirmation Bias
What is the term that refers to determining if someones behavior is external or internal?
- correct answer. Attribution Theory
What is the term that refers to a comparison with other people and ranking them higher
or lower? - correct answer. Contrast Effect
What is true regarding the rational decision-making model? - correct answer. It
assumes that an individual is able to identify all relevant options in an unbiased manner.
Define Bounded Rationality. - correct answer. It involves constructing simplified
models without capturing all their complexity.
What is an unconscious decision making process created from distilled experience? -
correct answer. Intuitive Decision making model.
The tendency to seek out information that reaffirms past choices and to discount
information that contradicts past judgments is known as a(n) ________ bias. - correct
answer. Confirmation Bias
The tendency to fixate on initial information from which one then fails to adequately
adjust. - correct answer. Anchoring Bias
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the manager's
perception is affected by a(n) ________ bias. - correct answer. availability bias- the
tendency for people to base their judgements on information that is readily available.
If Alberta is a categorized as a Theory X manager, what behaviors is she most likely to
exhibit? - correct answer. She will strictly control all the details of any project she is
managing.
Questions With Complete Solutions.
Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been
asked to complete a self-report survey to help interviewers understand if she is the right
candidate for the job. From the interview, they have found that she is extroverted,
empathic, scrupulous, and cooperative in nature, which are key characteristics needed
for the job. These characteristics about Lugo indicate her - correct answer. Personality
Ellen Athers works as a communication executive at a travel house. She is known to be
friendly with her colleagues and interacts with them regularly to build strong work
relationships. She knows that her rapport with her co-workers is a crucial part of her
work and invests time in these relationships. In addition, while making decisions, she is
assertive and colleagues take her decisions seriously. Which of the following personality
types is Athers most likely to be characterized by according to the Myers-Briggs Type
Indicator (MBTI) classification? _______ - correct answer. Extraverted- a personality
dimension describing someone who is sociable, gregarious, and assertive.
What does the heredity approach state? - correct answer. B) An individual's
personality is determined by molecular structure of the genes.
. ________ is as important for managers as for front-line employees and, among all Big
Five Model traits, is most consistently related to job performance. - correct answer.
Conscientiousness- someone who is responsible, dependable, persistent, and
organized. Most consistently related to increased job performance.
What trait is associated with job satisfaction? - correct answer. Emotional Stability.
What is a personality assessment model that taps 5 Basic Dimensions? What are the
five dimensions? - correct answer. The Big Five Model- 1. Extraversion/Intraversion.
2. Agreeableness. 3. Conscientiousness. 4. Emotional Stability. 5. Openess to
Experience.
,What is a core self evaluation? - correct answer. Bottom line conclusions individuals
have about their compatibilities, and worth as a person.
Which of the following statements is true about people with positive core self-
evaluations ? - correct answer. They are committed to their goals and set ambitious
goals.
Which of the following is true of the baby boomer generation? - correct answer. They
give high importance to achievement and material success.
What is true about Millennials? - correct answer. They are more questioning and
entrepreneurial than the other generations.
What is true about Generations Xers? - correct answer. They give the highest
importance to flexibility and life options.
Which of the following statements is most likely to be true regarding people with
proactive personalities? - correct answer. They are more likely than others to be seen
as leaders.
Which of the following is true of values ? - correct answer. They have content and
intensity attributes. Values are judgemental, tend to be stable, mostly established in
earlier years.
According to the Rokeach Value Survey what are terminal and instrumental values? -
correct answer. Terminal Values- desirable end states. Where you want to be, where
you want to achieve.
Instrumental Values- preferable modes of behavior, a means to achieve terminal values.
Behaviors that can get you there.
What are some examples of instrumental values? - correct answer. Personal
discipline, self improvemet, autonomy, self reliance, kindness, ambition.
What are some examples of Terminal Values? - correct answer. Economic Success,
social recognition, world peace, Meaning of life
What is an example of an instrumental value according to the Rokeach value survey? -
correct answer. personal discipline- a behavior
What is an example of externally caused behavior? - correct answer. An employee is
late to work because of a punctured tire.
What is an example of an internally caused behavior? - correct answer. An employee
postpones a meeting because he overslept. An employee was fired because he violated
a company policy. An employee was promoted when he achieved more than the
assigned objectives.
, According to the attribution theory, if a behavior scores ________, we tend to attribute it
to external causes. - correct answer. low on consistency
According to the attribution theory, if a behavior scores ________, we tend to attribute it
to external causes. - correct answer. High on Distinctivness, and Consensus
) Which of the following terms refers to a situation in which a person inaccurately
perceives a second person, and the resulting expectations cause the second person to
behave in ways consistent with the original perception? - correct answer. Self Fulfilling
Prophecy
What is the tendency to seek out information that reaffirms past choices? - correct
answer. Confirmation Bias
What is the term that refers to determining if someones behavior is external or internal?
- correct answer. Attribution Theory
What is the term that refers to a comparison with other people and ranking them higher
or lower? - correct answer. Contrast Effect
What is true regarding the rational decision-making model? - correct answer. It
assumes that an individual is able to identify all relevant options in an unbiased manner.
Define Bounded Rationality. - correct answer. It involves constructing simplified
models without capturing all their complexity.
What is an unconscious decision making process created from distilled experience? -
correct answer. Intuitive Decision making model.
The tendency to seek out information that reaffirms past choices and to discount
information that contradicts past judgments is known as a(n) ________ bias. - correct
answer. Confirmation Bias
The tendency to fixate on initial information from which one then fails to adequately
adjust. - correct answer. Anchoring Bias
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the manager's
perception is affected by a(n) ________ bias. - correct answer. availability bias- the
tendency for people to base their judgements on information that is readily available.
If Alberta is a categorized as a Theory X manager, what behaviors is she most likely to
exhibit? - correct answer. She will strictly control all the details of any project she is
managing.
