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NU 131 Exam 2 Questions And Accurate Answers

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NU 131 Exam 2 Questions And Accurate Answers ...

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NU 131 Exam 2 Questions And Accurate
Answers 2024-2025

Communication-Answer And interaction between two or more people



what is the communication process?-Answer message sender method receiver an
feedback



message-Answer Expression or thought



sender-Answer a person who transmits a message



method-Answer The way the message was sent



receiver-Answer interprets message



One-way communication-Answer Send her controls the situation by telling the receiver
what to do



Two-way communication - Answer there is feedback or discussion



verbal communication - Answer expressed in words



nonverbal communication - Answer physical appearance, facial expression, just yours, I
contact, tone of voice, touch, and silence



Re-stating - Answer Repeating in a slightly different way

, Clarifying - Answer The process of making sure you have understood the meaning of
what was said



Reflecting - Answer Repeating in your own words what you think was said.



Summarising - Response re-telling the main ideas of a text in your own words.



Minimal reinforcing - Response sounds or words that encourage the sender to continue
with the message



Remaining silent - Response can encourage the sender to continue



Validating - Response Asking questions related to the original statement



why - Response Another way of saying no



false reassurance - Response what you say in your reassurance may not be true



probing - Answer seeking more information than is needed



belittling - Answer making (someone or something) appear less important, insulting



advising - Answer telling the receiver what to do



Simple responses - Answer leaves the receiver feeling misunderstood



Congruence - Answer agreement, harmony

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