Wellcare Exam.pdf file:///C:/Users/HP/Desktop/New%20Conver/Wellcare%20Exam
Wellcare Actual Exam Questions & Verified
Answers
1. Brokers/Agents may be investigated after being suspected of noncompliantactivity
reported through a
Answer Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
2. Enrollments through Ascend offer the following unique benefits
Answer Validationof important data to help prevent incorrect or missing information.
Digital capture of the broker's/agent's and beneficiary's electronic signatures through
Send for Signature at any time throughout the enrollment application.
3. Which of the following statements about Scope of Appointment (SOA) is FALSE?
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,Wellcare Exam.pdf file:///C:/Users/HP/Desktop/New%20Conver/Wellcare%20Exam
Answer An electronic SOA submitted in Ascend must be in a Pending status priorto beginning
the appointment.
4. During an appointment, you may not discuss any products not agreed to inadvance by
the beneficiary.
Answer True
5. Centene requires all contracted brokers/agents to read, understand, andagree to
Centene's Business Ethics and Code of Conduct Policy.
Answer True
6. From October 1st to October 14th, which activity is not permissible by
brokers/agents?
Answer Assist with completing and collecting completed applications.
7. Health Risk Assessment
Answer All of the above
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Wellcare Actual Exam Questions & Verified
Answers
1. Brokers/Agents may be investigated after being suspected of noncompliantactivity
reported through a
Answer Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
2. Enrollments through Ascend offer the following unique benefits
Answer Validationof important data to help prevent incorrect or missing information.
Digital capture of the broker's/agent's and beneficiary's electronic signatures through
Send for Signature at any time throughout the enrollment application.
3. Which of the following statements about Scope of Appointment (SOA) is FALSE?
1/3
1 of 9 9/18/2024, 11:27
,Wellcare Exam.pdf file:///C:/Users/HP/Desktop/New%20Conver/Wellcare%20Exam
Answer An electronic SOA submitted in Ascend must be in a Pending status priorto beginning
the appointment.
4. During an appointment, you may not discuss any products not agreed to inadvance by
the beneficiary.
Answer True
5. Centene requires all contracted brokers/agents to read, understand, andagree to
Centene's Business Ethics and Code of Conduct Policy.
Answer True
6. From October 1st to October 14th, which activity is not permissible by
brokers/agents?
Answer Assist with completing and collecting completed applications.
7. Health Risk Assessment
Answer All of the above
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2 of 9 9/18/2024, 11:27
