SNCOA LDR-303S Improving
Organizations Exam Questions
With Correct Detailed Solutions ||
Graded A+
This is a quick process that can cause a very effective chain
reaction as people collaborate to identify ideas concerning a
problem.
This statement BEST describes which of the following root cause
analysis tools that assist in problem-solving efforts? - ANSWER
Brainstorming
This tool helps you communicate the tasks that need to be
accomplished to implement the countermeasure(s).
This statement BEST describes which of the following? -
ANSWER
Action Plans
Determining if a countermeasure can assist you in reaching your
target or goal, or if it will successfully counter the
problem BEST describes which of the following factors to
consider when analyzing alternatives? - ANSWER
Effectiveness
Determining if a countermeasure will generate additional
problems than it will solve and the effects they might have on
other areas BEST describes which of the following factors to
consider when analyzing alternatives? - ANSWER
Impact
Explain the tools utilized to clarify and validate organizational
problems. - ANSWER Strategic Alignment & Deployment
(SA&D) is the method used to ensure everyone in the
organization understands the priorities and goals identified by
senior leadership.
Go and See problem solving tool, leaders should physically go to
the actual place/source of the problem and observe first-hand
what is taking place.
VOC process is a structured method of gathering the needs,
wants, experiences, and expectations of the customer.
Value Stream Maps or Process Maps can be used to visualize
unclear processes and identify areas of improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT)
Analysis Provides an objective means to identify strengths and
weaknesses, opportunities, or threats that may need to be
addressed.
Describe each state of Value Stream Mapping - ANSWER
Current-State Map (Where you are.)
This map is a visual display of the current process. It identifies all
steps, provides information/data for each step from start to end.
Ideal-State Map (Where you want to be.)
This map shows how the process should look based on
requirements, standards, design, or vision. This is what the
process "could be" if there were no limitations.
Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to the
Current-State process to get it closer to the Ideal-State process.
Describe the stages of a SWOT analysis - ANSWER 1. Gather
the Right People
Gather people from different parts of your organization or
involvement in a process.
2. Draw your SWOT Chart
A typical SWOT chart has four quadrants with each segment
labeled. Additionally, you will want to identify the type of factors
you want to look at Internally (Strengths/Weaknesses) and
Externally (Opportunities/Threats).
3. Brainstorm
The SWOT analysis is a brainstorming tool.
4. Sort and Rank the Ideas
For each section of the SWOT, sort and prioritize ideas.
5. Identify Areas of Improvement
This is where the real benefit of doing a SWOT analysis comes in.
You should be able to highlight unused strengths, unseen
opportunities, unknown weaknesses, or upcoming threats.
Describe the tools utilized to break down problems and identify
performance gaps. - ANSWER Key Performance Indicators
(KPIs)
A quantifiable measure used to evaluate the success of an
organization, employee, etc. in meeting objectives for
performance.
Bottleneck Analysis
A lean management tool that looks at areas within a process that
cause the workflow to become backed up where workloads
exceed capacity or throughput.
Describe the six characteristics of well-defined metrics. -
ANSWER Balanced, Specific, Measurable, Attainable, Results
Focused, and Timely (B-SMART) criteria.
Describe the eight types of waste. - ANSWER Anything in a
process that is not required. This includes defects,
overproduction, waiting, unused talent, transportation, inventory,
motion, and extra-processing.
Describe the aspects of SMART criteria. - ANSWER specificimportant- the less specific a goal the harder it will be to achieve
measurable- what determines success
actionable- how will the goal be achieved
relavant- minimal effort maximum value
time-bound- provides incentive and monitors progress
Describe various root cause analysis tools that assist in problem
solving efforts. - ANSWER Brainstorming is an informal
approach to problem-solving that encourages your team to come
up with as many ideas as possible.
5 Whys method, you should be able to see how one process
affects another, identify relationships between different causes,
and get to the root cause(s) of problems.
Pareto Analysis is a method based on the Pareto Principle (also
known as the 80/20 Rule) - the idea that 80 percent of problems
may be the result of as little as 20 percent of causes.
Affinity Diagrams provide a flexible method for brainstorming and
organizing ideas/information. It can be used to organize many
different potential causes or issues together.
Cause-and-Effect diagram, also known as a Fishbone or Ishikawa
Diagram, is a visual tool that logically categorizes potential
causes for a specific problem. It visually displays causes and
provides details to see causal relationships.
Control Chart is a statistical process control method that involves
collecting and analyzing data about a process, checking for
unexpected variations, and correcting any issues identified.
Explain how root cause analysis tools can assist in problem
solving efforts in home organizations. - ANSWER Whether you
are addressing problems at work or in your personal life, finding
solutions to the root cause is imperative to ensure they are solved
and stay solved. Reoccurring problems can waste time, money,
and resources.
Describe the tools used to develop countermeasures - ANSWER
Analysis of Alternatives identifies strengths and weaknesses of
all countermeasures so they can be compared for selection.
Countermeasures that do not pass the analysis of alternatives
test should be dropped from immediate consideration.
Decision Matrix Analysis helps to analyze a number of similar
options to help weigh the most rational decision
Action Plan helps to implement countermeasures outlines what
needs to be done, when, and by whom.
Describe the factors to consider when analyzing alternatives -
ANSWER Effectiveness: Can this countermeasure help the
team achieve the target or
goal? How well will this countermeasure work? Will this
countermeasure prevent
reoccurrence of the problem?
Feasibility: Is this countermeasure possible in this situation
considering cost, safety, resources, management approval, and
time?
Impact: Will this countermeasure create more problems than it will
help solve? What effects will this countermeasure have on my job,
team, other operations, and the Air Force?
Describe the process improvement tools used to see
countermeasures through. - ANSWER Visual Management
This includes the use of visual controls that prevent problems
from being unseen. It helps people to immediately identify if they
are working in the appropriate scope or are deviating from the
standard.
Six S
This is a structured process providing a foundation for visual
management of a workplace. Each "S" in this approach is
designed to create workplace order, organization, cleanliness,
and a standard. Steps are Sort, Straighten, Shine, Standardize,
Sustain, and Safety.
Material/Information Flow
Flow for both information and material show the ability to
transition from one process to the next. The focus is on the
information or requirements received from the customer, and
getting that information or requirements passed seamlessly along
to the next step.
Standard Work
This is the best-known way to ensure a task produces the same
results with the same work being accomplished. This guarantees
that from team to team or task to task there is continuity and a
known expectation of results.
Describe ways to determine the scope of effort required during
the first step of any large-scale project. - ANSWER Just Do It
This involves running the process/project through from start to
finish. It can include a single person or small team and can be
completed in less than a day.
Rapid Improvement Event (RIE)
A more intensive scope of effort that typically comprises a small
team and can be accomplished in less than a week.
Improvement Project
This is a temporary or short-term endeavor designed to improve a
process, resulting in improved performance in a key performance
area.
Content preview
SNCOA LDR-303S Improving
Organizations Exam Questions
With Correct Detailed Solutions ||
Graded A+
This is a quick process that can cause a very effective chain
reaction as people collaborate to identify ideas concerning a
problem.
This statement BEST describes which of the following root cause
analysis tools that assist in problem-solving efforts? - ANSWER ✔
Brainstorming
This tool helps you communicate the tasks that need to be
accomplished to implement the countermeasure(s).
This statement BEST describes which of the following? -
ANSWER ✔
Action Plans
Determining if a countermeasure can assist you in reaching your
target or goal, or if it will successfully counter the
problem BEST describes which of the following factors to
consider when analyzing alternatives? - ANSWER ✔
Effectiveness
, Determining if a countermeasure will generate additional
problems than it will solve and the effects they might have on
other areas BEST describes which of the following factors to
consider when analyzing alternatives? - ANSWER ✔
Impact
Explain the tools utilized to clarify and validate organizational
problems. - ANSWER ✔ Strategic Alignment & Deployment
(SA&D) is the method used to ensure everyone in the
organization understands the priorities and goals identified by
senior leadership.
Go and See problem solving tool, leaders should physically go to
the actual place/source of the problem and observe first-hand
what is taking place.
VOC process is a structured method of gathering the needs,
wants, experiences, and expectations of the customer.
Value Stream Maps or Process Maps can be used to visualize
unclear processes and identify areas of improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT)
Analysis Provides an objective means to identify strengths and
weaknesses, opportunities, or threats that may need to be
addressed.
Describe each state of Value Stream Mapping - ANSWER ✔
Current-State Map (Where you are.)
This map is a visual display of the current process. It identifies all
steps, provides information/data for each step from start to end.
Ideal-State Map (Where you want to be.)