SOLUTIONS ALL VERIFIED 100%
organizational iculture icontributes ito i
a.) ithe iway ipeople iinteract i
b.) iwhat ikinds iof ifeelings iare ievoked iin iobservers i
c.) ihow ithings iget idone i
d.) iall iof ithese ianswers i- iCORRECT iANSWER-d
in ian iorganization iwith ia ihealthy iculture, ipatients iand ifamilies iare ilikely ito iexperience iall iof ithe
ifollowing iEXCEPT i
a.) ia isense ithat istaff iare itoo ibusy ito ihelp i
b.) itimely iand icompassionate ianswers ito iquestions i
c.) ia isense iof ibeing iwelcome i
d.) istaff iworking itogether irespectfully iand ieffectively i- iCORRECT iANSWER-a
a inurse isees ia ipatient iwandering iin ithe ifall iwith ian iIV ipole iand istops ito ifind iout iif ihe ineeds
ianything ithis inurse iis i(select iall ithat iapply) i
a.) ireflecting ibehavior itypical iin ian iorganization ithat ihas ia ipositive iculture i
b.) igiving ia ipositive imessage ito ithe ipatient ithat ihe iis icare iabout iand ifor i
c.) iinterfering iwith ianother inurse's ipatient iassignment i
d.) iwasting itime i- iCORRECT iANSWER-a ib
all iof ithe ifollowing istatements iare icommon iin ia iculture iof iblame iEXCEPT i
a.) i"if ihe ihad ipaid iattention iduring ithe istaff imeeting ihe iwould iknow ihow ito iuse ithe
iglucometer" i
b.) i"the inew inurse inever irestocks ithe imed icart" i
c.) i"I ineed ia ifew imore iminutes ito ifinish idocumenting" i
d.) i"the ireason ithe ipatient ididn't iget iher ipain imedicine iright iaway iis ibecause ithe inurse itook
itoo ilong iwith ihis iadmission" i- iCORRECT iANSWER-c
,all iof ithe ifollowing istatements iare icommon iin ia iculture iof ibullying iEXCEPT i
a.) i"can iyou icover ifor ime iwhile iI itake imy ibreak?" i
b.) i"stop icomplaining iDr. iSmith ihas ifavorites iand ithat's ithe iway iit iis" i
c.) iif iyou iwant ithis ijob, iyou'll ihave ito istop ibeing iso isensitive" i
d.) i"Jillian, ias iusual, iin inot icapable iof igetting iout ion itime" i- iCORRECT iANSWER-a
all iof ithe ifollowing iare iused iin ithe iAgency ifor iHealthcare iResearch iand iQuality's i(AHRQ)
idescription iof ia iculture iof isafety iEXCEPT i
a.) iencouragement iof icollaboration iacross iranks iand idisciplines i
b.) iorganization icommitment ito iprovide ithe iresources inecessary ifor isafe icare i
c.) ia iblame-free ienvironment i
d.) iacceptance iof imistakes ias ia icost iof idoing ibusiness i- iCORRECT iANSWER-d
communication iand icollaboration iare ivital ito ia iculture iof isafety ibecause ispeaking iup iand
ilistening ileads ito i(select iall ithat iapply) i
a.) ifinding ithe iright iperson ito iblame ifor ierrors i
b.) iopportunities ifor ilearning i
c.) iprevention iof ierrors i
d.) iidentification iof iproblems i- iCORRECT iANSWER-b ic id
an iopen iand ifair ienvironment ithat iencourages ilearning iand imanaging ibehavioral ichoices iis
idescriptive iof i
a.) ia ihospital idepartment iwith ipower idynamics i
b.) ia ifacility iin iwhich idifferences iexist ibecause iof istatus i
c.) ia ijust iculture i
d.) inone iof ithese i- iCORRECT iANSWER-c
all iof ithe ifollowing imust itake iplace iin iorder ito ishift ifrom ia itoxic ito ia ijust iculture iEXCEPT i
a.) iphysicians isharing ileadership ipower i
, b.) iancillary istaff iremaining ipassive i
c.) ieffective iand irespectful icommunication ibecoming ithe inorm i
d.) inurses itaking ion imore iresponsibility i- iCORRECT iANSWER-b
differences iin istatus iin ia ijust iculture iare i(select iall ithat iapply) i
a.) ireflected iin ibullying ibehaviors i
b.) irandomly iassigned i
c.) inot ifueled iby iunhealthy iegos i
d.) ibased ion iexpertise i- iCORRECT iANSWER-C, iD
at-risk iand iintentional ibehavior iis i
a.) ithe isame ias ireckless ibehavior i
b.) ioften iinsidiously ideveloped ias ia ibad ihabit iover itime i
c.) ia imethod inurses iuse ito iprovide iquality iand isafe icare i
d.) inone iof ithese ianswers i- iCORRECT iANSWER-b
all iof ithe ifollowing istatements idescribe iexplicit irules iin ian iorganizational iculture iEXCEPT i
a.) ithey iprovide iclear iexpectations iabout iwhat ithe iculture ishoudl ibe i
b.) ithey iare ivisible ito istaff iand ivisitors i
c.) ithey iare idesigned ito iensure isafety iand iquality icare i
d.) ithey iare inot idiscussed iopenly i- iCORRECT iANSWER-d
in ian iideal ihealthcare iorganizational iculture, iwhich iof ithe ifollowing iare ilikely ito ibe icommon
ioccurrences? i(select iall ithat iapply) i
a.) ioffers ito ihelp i
b.) igossiping i
c.) itimely iand icompassionate iresponse ito ipatient ineeds i
d.) itimely iresponse ito ipatient ineeds iand irequests i
e.) iownership iof imistakes i