NUR 155 Exam 1 Questions And Accurate
Answers Graded A+
Using silence - Answer Therapeutic Communication Techniques:
Allowing for pauses or silences that may extend several seconds or minutes without
interjecting any verbal response
Offering general leads - Answer Therapeutic Communication Techniques:
Using statements or questions that.
* prompt the client to verbalize
* select a topic of conversation
* and promote continued verbalization
Being specific and tentative - Answer Therapeutic Communication Techniques:
Making statements that are specific rather than general, and tentative rather than
absolute
as open-ended questions - Answer Therapeutic Communication Techniques:
Asking broad questions that lead or invite the client to explore (elaborate, clarify,
describe, compare or illustrate) thoughts or feelings; invite answers that are longer than
one or two words
using touch - Answer Therapeutic Communication Techniques:
Providing appropriate forms of touch to reinforce caring feelings; be sensitive to
differences in attitudes and practices of clients and self
repeating or paraphrasing - Response Therapeutic Communication Techniques:
,Listens for client's underlying message, then rephrased those thoughts and/or feelings
in similar words
clarification request - Response Therapeutic Communication Techniques
A process that makes the client's general overall meaning of message clearer; to
explain the message or acknowledge misunderstanding
perception checking or seeking consensual validation - Response Therapeutic
Communication Techniques:
A method like rephrasing except that the meaning of some words is being clarified and
not the message intent
self - Answer Therapeutic Communication Techniques:
Suggesting one's presence, interest, or desire to understand the client without
demanding or conditioning any response
self - Answer Therapeutic Communication Techniques:
Providing in simple terms and a direct manner specific, factual information the client
may or may not request
acknowledging - Answer Therapeutic Communication Techniques:
Acknowledging a behavior change, effort made by the client, or something the client
has contributed to a communication
clarifying time or sequence - Answer Therapeutic Communication Techniques:
Helping the client to clarify an event, situation or happening in relationship to time
presenting reality - Answer Therapeutic Communication Techniques:
Helping the client to differentiate the real from the unreal
focusing - Answer Therapeutic Communication Techniques:
Elaborating on a topic of significance by the client
,reflecting - Answer Therapeutic Communication Techniques:
Returning ideas, feelings, questions, or content to clients to allow them to explore their
own ideas and feelings about a situation
summarizing and planning - Answer Therapeutic Communication Techniques:
Stating the primary points of a discussion to clarify the relevant points discussed
stereotyping - Answer Barriers to Communication:
Generalised and simplistic beliefs about groups of people based on experiences that
are too limited to be valid
Giving broad generalities about people and situations
making assumptions - Answer Barriers to Communication:
Come across as if the client is either right or wrong and the nurse is in a position to
determine this
being on the defensive - Answer Barriers to Communication:
Trying to protect a person or health care services from negative comments
confrontational - Answer Barriers to Communication:
Giving a response that makes the clients prove their statement or point of view
probing - Answer Barriers to Communication:
The therapist asks for more information mainly because of curiosity without the
intention of helping the client
testing - Answer Barriers to Communication:
, The therapist asks questions that make the client admit to something
rejecting - Answer Barriers to Communication:
Refusing to talk about a topic to the client
changing topics and subjects - Answer Barriers to Communication:
Directing the communication into areas of self interest rather than considering the
client's concerns is often a self protective response to a topic that causes anxiety
unwarranted reassurance - Answer Barriers to Communication:
Using cliches or comforting statements of advice as a means to reassure the client
passing judgment - Answer Barriers to Communication:
Giving opinions and approving or disapproving responses, moralizing, or implying one's
own values
giving common advice - Answer Barriers to Communication:
Telling the client what to do
SBAR - Answer S - situation
B - background
A - assessment
R - recommendation
Communication - Answer -Any means of exchanging information or feelings
-Consists of verbal and nonverbal messages
Rate and tone of voice - Answer Verbal Communication:
The manner of speech, as in the rate or rhythm and tone.
Answers Graded A+
Using silence - Answer Therapeutic Communication Techniques:
Allowing for pauses or silences that may extend several seconds or minutes without
interjecting any verbal response
Offering general leads - Answer Therapeutic Communication Techniques:
Using statements or questions that.
* prompt the client to verbalize
* select a topic of conversation
* and promote continued verbalization
Being specific and tentative - Answer Therapeutic Communication Techniques:
Making statements that are specific rather than general, and tentative rather than
absolute
as open-ended questions - Answer Therapeutic Communication Techniques:
Asking broad questions that lead or invite the client to explore (elaborate, clarify,
describe, compare or illustrate) thoughts or feelings; invite answers that are longer than
one or two words
using touch - Answer Therapeutic Communication Techniques:
Providing appropriate forms of touch to reinforce caring feelings; be sensitive to
differences in attitudes and practices of clients and self
repeating or paraphrasing - Response Therapeutic Communication Techniques:
,Listens for client's underlying message, then rephrased those thoughts and/or feelings
in similar words
clarification request - Response Therapeutic Communication Techniques
A process that makes the client's general overall meaning of message clearer; to
explain the message or acknowledge misunderstanding
perception checking or seeking consensual validation - Response Therapeutic
Communication Techniques:
A method like rephrasing except that the meaning of some words is being clarified and
not the message intent
self - Answer Therapeutic Communication Techniques:
Suggesting one's presence, interest, or desire to understand the client without
demanding or conditioning any response
self - Answer Therapeutic Communication Techniques:
Providing in simple terms and a direct manner specific, factual information the client
may or may not request
acknowledging - Answer Therapeutic Communication Techniques:
Acknowledging a behavior change, effort made by the client, or something the client
has contributed to a communication
clarifying time or sequence - Answer Therapeutic Communication Techniques:
Helping the client to clarify an event, situation or happening in relationship to time
presenting reality - Answer Therapeutic Communication Techniques:
Helping the client to differentiate the real from the unreal
focusing - Answer Therapeutic Communication Techniques:
Elaborating on a topic of significance by the client
,reflecting - Answer Therapeutic Communication Techniques:
Returning ideas, feelings, questions, or content to clients to allow them to explore their
own ideas and feelings about a situation
summarizing and planning - Answer Therapeutic Communication Techniques:
Stating the primary points of a discussion to clarify the relevant points discussed
stereotyping - Answer Barriers to Communication:
Generalised and simplistic beliefs about groups of people based on experiences that
are too limited to be valid
Giving broad generalities about people and situations
making assumptions - Answer Barriers to Communication:
Come across as if the client is either right or wrong and the nurse is in a position to
determine this
being on the defensive - Answer Barriers to Communication:
Trying to protect a person or health care services from negative comments
confrontational - Answer Barriers to Communication:
Giving a response that makes the clients prove their statement or point of view
probing - Answer Barriers to Communication:
The therapist asks for more information mainly because of curiosity without the
intention of helping the client
testing - Answer Barriers to Communication:
, The therapist asks questions that make the client admit to something
rejecting - Answer Barriers to Communication:
Refusing to talk about a topic to the client
changing topics and subjects - Answer Barriers to Communication:
Directing the communication into areas of self interest rather than considering the
client's concerns is often a self protective response to a topic that causes anxiety
unwarranted reassurance - Answer Barriers to Communication:
Using cliches or comforting statements of advice as a means to reassure the client
passing judgment - Answer Barriers to Communication:
Giving opinions and approving or disapproving responses, moralizing, or implying one's
own values
giving common advice - Answer Barriers to Communication:
Telling the client what to do
SBAR - Answer S - situation
B - background
A - assessment
R - recommendation
Communication - Answer -Any means of exchanging information or feelings
-Consists of verbal and nonverbal messages
Rate and tone of voice - Answer Verbal Communication:
The manner of speech, as in the rate or rhythm and tone.
