USPS SSA WINDOW EXAM QUESTIONS
AND ANSWERS 100% VERIFIED.
What is GIST - correct answer. Greet. Inquire, Suggest, Thank
What is the postal service mission? - correct answer. Provide trusted, affordable
universal service
Why does the Postal service go by the 24 hr clock? - correct answer. To keep process
on task to ensure collection and delivery is on time
What is the minimum size of a letter - correct answer. 3 1/2 x 5
What do you get with Priority Mail Express? - correct answer. $100 insurance, 1-2 day
delivery Guarantee, Tracking
What do you get with USPS Tracking? - correct answer. Day and time of delivery
What are the color of the money orders? - correct answer. Green (domestic) Pink
(international)
Why would someone need to insure a package? - correct answer. Against lost, stolen,
or damaged item
How long are money orders good for? - correct answer. FOREVER
What are the 3 P's? - correct answer. Personal, Professional, Postal
How many keys do you get when you rent a PO Box? - correct answer. 2
PO Boxes can be rented for how many months at a time - correct answer. 3 months
(auto pay) 6 months, 12 months
What is Balloon Pricing? - correct answer. Very light and very large
What are the characteristics for Dimensional Weight Pricing - correct answer. Priority,
Zone 5-8 and is more than a Cubic foot
, What is a IRC (International Reply Coupon)? - correct answer. a prepaid coupon use
to purchase stamp equivalent of current postage rate to other country
What would certified mail be used for? - correct answer. Important documents such as
taxes, court documents.
What is restricted delivery? - correct answer. when you needed a specific person to
sign for item
When do you need to fill out a 8105A? - correct answer. for money orders purchases
in $3000 or more and cashing of $10, 000 in a single day
When would you fill out a 8105B - correct answer. when a suspicious transaction has
taken place
What kind of payment can the Post office take? - correct answer. Cash, credit/debit
cards, money orders, travelers checks, checks (personal and business)
What can you not purchase with a credit card? - correct answer. Money orders,
payment to DOS for passports employee debt, trust funds, etc
What is the Max per Domestic money order? - correct answer. $1000
What it the Max per International money order? - correct answer. Up to $700
What are some trigger words? - correct answer. you need to.. its not my problem, I
cant/wont
What are some calming words? - correct answer. I'm sorry... that sounds so
frustrating, let me help
What is oversized pricing? - correct answer. Big and Heavy
What is the Max weight the Post office will accept? - correct answer. 70 lbs
How many bait money orders do you have? - correct answer. 3
Why do you have bait money orders? - correct answer. to help aid in investigation to
help USPIS
Where would I go to find out if I can mail a fur coat to China? - correct answer. IMM
(international Mail Manual)
Where do you keep your bait money orders? - correct answer. Under your largest bills
in your till
AND ANSWERS 100% VERIFIED.
What is GIST - correct answer. Greet. Inquire, Suggest, Thank
What is the postal service mission? - correct answer. Provide trusted, affordable
universal service
Why does the Postal service go by the 24 hr clock? - correct answer. To keep process
on task to ensure collection and delivery is on time
What is the minimum size of a letter - correct answer. 3 1/2 x 5
What do you get with Priority Mail Express? - correct answer. $100 insurance, 1-2 day
delivery Guarantee, Tracking
What do you get with USPS Tracking? - correct answer. Day and time of delivery
What are the color of the money orders? - correct answer. Green (domestic) Pink
(international)
Why would someone need to insure a package? - correct answer. Against lost, stolen,
or damaged item
How long are money orders good for? - correct answer. FOREVER
What are the 3 P's? - correct answer. Personal, Professional, Postal
How many keys do you get when you rent a PO Box? - correct answer. 2
PO Boxes can be rented for how many months at a time - correct answer. 3 months
(auto pay) 6 months, 12 months
What is Balloon Pricing? - correct answer. Very light and very large
What are the characteristics for Dimensional Weight Pricing - correct answer. Priority,
Zone 5-8 and is more than a Cubic foot
, What is a IRC (International Reply Coupon)? - correct answer. a prepaid coupon use
to purchase stamp equivalent of current postage rate to other country
What would certified mail be used for? - correct answer. Important documents such as
taxes, court documents.
What is restricted delivery? - correct answer. when you needed a specific person to
sign for item
When do you need to fill out a 8105A? - correct answer. for money orders purchases
in $3000 or more and cashing of $10, 000 in a single day
When would you fill out a 8105B - correct answer. when a suspicious transaction has
taken place
What kind of payment can the Post office take? - correct answer. Cash, credit/debit
cards, money orders, travelers checks, checks (personal and business)
What can you not purchase with a credit card? - correct answer. Money orders,
payment to DOS for passports employee debt, trust funds, etc
What is the Max per Domestic money order? - correct answer. $1000
What it the Max per International money order? - correct answer. Up to $700
What are some trigger words? - correct answer. you need to.. its not my problem, I
cant/wont
What are some calming words? - correct answer. I'm sorry... that sounds so
frustrating, let me help
What is oversized pricing? - correct answer. Big and Heavy
What is the Max weight the Post office will accept? - correct answer. 70 lbs
How many bait money orders do you have? - correct answer. 3
Why do you have bait money orders? - correct answer. to help aid in investigation to
help USPIS
Where would I go to find out if I can mail a fur coat to China? - correct answer. IMM
(international Mail Manual)
Where do you keep your bait money orders? - correct answer. Under your largest bills
in your till
