ISQS 3344 Exam1 Questions And Answers
With Complete Solutions 2024
Operations .Management .- .correct .answer.activities .that .relate .to .the .creation .of .goods
.and .services .though .the .transformation .of .inputs .to .outputs
production .- .correct .answer.the .creation .of .goods .and .services
Why .study .operations .management? .- .correct .answer.1. .Major .function .of .a .company
2. .deals .with .the .creation .of .products .and .services .we .use
3. .helps .to .understand .operations .managers .job
4. .it .is .a .costly .part .of .an .organization
purpose .of .operations .management .- .correct .answer.ensure .that .all .activities .that .create
.goods .and .services .add .value .within .the .organization .and .along .with .the .supply .chain
design .of .goods .and .services .- .correct .answer.includes .determining .the .lower .limits .of
.cost .and .the .upper .limits .of .quality. .What .goods .and .services .should .we .offer? .How
.should .we .design .these .products .or .services?
Managing .quality .- .correct .answer.includes .determining .the .customers .quality
.expectations .and .establishing .policies .and .procedures .to .identify .and .achieve .that
.quality. .How .we .define .quality? .Who .is .responsible? .What .is .the .plan .to .improve?
Process .and .capacity .strategy .- .correct .answer.includes .determining .how .a .good .or
.service .is .produced .and .committing .management .to .specific .technology, .hr, .quality, .and
.capital .investments
Location .Strategy .- .correct .answer.requires .judgements .regarding .nearness .to
.customers, .suppliers, .and .talent, .while .considering .costs, .infrastructure, .logistics, .and
.government.
Layout .Strategy .- .correct .answer.Integrate .capacity .needs, .personnel .levels, .technology,
.and .inventory .requirements .to
Determine .the .efficient .flow .of .materials, .subassemblies, .people, .and .information
, Supply .Chain .Management .- .correct .answer.decides .how .to .integrate .the .supply .chain
.into .the .firms .strategy, .including .decisions .that .determine .what .is .to .be .purchased, .from
.whom .and .under .what .conditions.
inventory .management .- .correct .answer.Considers .inventory .ordering .and .holding
.decisions .and .how .to .optimize .them .as .customer .satisfaction, .supplier .capability, .and
.production .schedules .are .considered.
Scheduling .- .correct .answer.determines .and .implements .intermediate .and .short .term
.schedules .that .effectively .and .efficiently .utilize .both .personnel .and .facilities .while
.meeting .customer .demands
maintenance .- .correct .answer.requires .decisions .that .consider .facility .capacity,
.production .demands, .and .personnel .necessary .to .maintain .a .reliable .and .stable .process.
OM .positions: .plant .manager .- .correct .answer.experience .in .production .planning,
.purchasing .and .inventory .management.
OM .positions: .quality .manager .- .correct .answer.experience .in: .SPC, .databases,
.spreadsheets, .quality .improvement, .implementation .of .quality .programs.
OM .positions: .Process .improvement .consultants .- .correct .answer.experience .in: .lean
.manufacturing, .ISO .9000, .operation .improvements.
Adam .Smith .- .correct .answer.productions .processes .were .broken .down .into .a .series .of
.small .tasks .performed .by .a .different .worker. .Division .of .labor-- .limited, .repetitive, .small
.tasks, .performed .by .a .different .worker
Eli .Whitney .- .correct .answer.interchangeable .parts: .allowed .the .manufacture .of .volume
.production .of .standard .parts. .Needed .a .system .of .measurement, .inspection, .production,
.tolerances.
Frederick .Taylor .- .correct .answer.developed .scientific .management. .based .on
.observation, .measurement, .and .analysis, .he .identified .the .best .method .of .performing .a
.job. .Then .methods .were .standardized .for .all .workers .and .economic .incentives .were
.established.
Henry .Ford .- .correct .answer.mass .production- .using .scientific .management .to .produce
.the .model .T, .he .reduced .the .time .to .assemble .a .car .from .728 .hours .to .1 .hour .and .30
.minutes
George .Dantzig .- .correct .answer.linear .programming
simplex .algorithm .for .optimization.
Taiichi .Ohno .- .correct .answer.credited .with: .JIT, .lean .manufacturing .which .emphasizes
.on .minimization .of .waste. .
With Complete Solutions 2024
Operations .Management .- .correct .answer.activities .that .relate .to .the .creation .of .goods
.and .services .though .the .transformation .of .inputs .to .outputs
production .- .correct .answer.the .creation .of .goods .and .services
Why .study .operations .management? .- .correct .answer.1. .Major .function .of .a .company
2. .deals .with .the .creation .of .products .and .services .we .use
3. .helps .to .understand .operations .managers .job
4. .it .is .a .costly .part .of .an .organization
purpose .of .operations .management .- .correct .answer.ensure .that .all .activities .that .create
.goods .and .services .add .value .within .the .organization .and .along .with .the .supply .chain
design .of .goods .and .services .- .correct .answer.includes .determining .the .lower .limits .of
.cost .and .the .upper .limits .of .quality. .What .goods .and .services .should .we .offer? .How
.should .we .design .these .products .or .services?
Managing .quality .- .correct .answer.includes .determining .the .customers .quality
.expectations .and .establishing .policies .and .procedures .to .identify .and .achieve .that
.quality. .How .we .define .quality? .Who .is .responsible? .What .is .the .plan .to .improve?
Process .and .capacity .strategy .- .correct .answer.includes .determining .how .a .good .or
.service .is .produced .and .committing .management .to .specific .technology, .hr, .quality, .and
.capital .investments
Location .Strategy .- .correct .answer.requires .judgements .regarding .nearness .to
.customers, .suppliers, .and .talent, .while .considering .costs, .infrastructure, .logistics, .and
.government.
Layout .Strategy .- .correct .answer.Integrate .capacity .needs, .personnel .levels, .technology,
.and .inventory .requirements .to
Determine .the .efficient .flow .of .materials, .subassemblies, .people, .and .information
, Supply .Chain .Management .- .correct .answer.decides .how .to .integrate .the .supply .chain
.into .the .firms .strategy, .including .decisions .that .determine .what .is .to .be .purchased, .from
.whom .and .under .what .conditions.
inventory .management .- .correct .answer.Considers .inventory .ordering .and .holding
.decisions .and .how .to .optimize .them .as .customer .satisfaction, .supplier .capability, .and
.production .schedules .are .considered.
Scheduling .- .correct .answer.determines .and .implements .intermediate .and .short .term
.schedules .that .effectively .and .efficiently .utilize .both .personnel .and .facilities .while
.meeting .customer .demands
maintenance .- .correct .answer.requires .decisions .that .consider .facility .capacity,
.production .demands, .and .personnel .necessary .to .maintain .a .reliable .and .stable .process.
OM .positions: .plant .manager .- .correct .answer.experience .in .production .planning,
.purchasing .and .inventory .management.
OM .positions: .quality .manager .- .correct .answer.experience .in: .SPC, .databases,
.spreadsheets, .quality .improvement, .implementation .of .quality .programs.
OM .positions: .Process .improvement .consultants .- .correct .answer.experience .in: .lean
.manufacturing, .ISO .9000, .operation .improvements.
Adam .Smith .- .correct .answer.productions .processes .were .broken .down .into .a .series .of
.small .tasks .performed .by .a .different .worker. .Division .of .labor-- .limited, .repetitive, .small
.tasks, .performed .by .a .different .worker
Eli .Whitney .- .correct .answer.interchangeable .parts: .allowed .the .manufacture .of .volume
.production .of .standard .parts. .Needed .a .system .of .measurement, .inspection, .production,
.tolerances.
Frederick .Taylor .- .correct .answer.developed .scientific .management. .based .on
.observation, .measurement, .and .analysis, .he .identified .the .best .method .of .performing .a
.job. .Then .methods .were .standardized .for .all .workers .and .economic .incentives .were
.established.
Henry .Ford .- .correct .answer.mass .production- .using .scientific .management .to .produce
.the .model .T, .he .reduced .the .time .to .assemble .a .car .from .728 .hours .to .1 .hour .and .30
.minutes
George .Dantzig .- .correct .answer.linear .programming
simplex .algorithm .for .optimization.
Taiichi .Ohno .- .correct .answer.credited .with: .JIT, .lean .manufacturing .which .emphasizes
.on .minimization .of .waste. .
