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Exam (elaborations)

IPMA-HR SENIOR CERTIFICATION EXAM (MAIN TERMS) QUESTIONS AND ANSWERS

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IPMA-HR SENIOR CERTIFICATION EXAM (MAIN TERMS) QUESTIONS AND ANSWERS

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What is mediation?


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Intercession of an impartial person in a dispute to assist the parties in
resolving their differences.




Competency


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,What is the benefit of a diverse workforce?


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Produces different ideas and solutions that orgs can use to understand and
resolve complex problems.




HR leaders are expected to obey the letter and spirit of the law and guidelines and to
demonstrate that behavior throughout the organization. How can they model this
behavior?


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Effective communication, training, personal example, and use of influential
leadership.




What is a Change Agent expected to act like?


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A consultant who works with management to project future workforce trends
and needs, assist with the transition of all employees to a new changed
environment, assist management in maximizing workforce members'
competencies to meet the needs of a restructured, downsized, or refocused
organization.




What are the 4 IPMA Human Resources roles?


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To keep employees feeling positive through a possibly chaotic event and a
stressful period, possibly by providing positive feedback as change is
implemented, praising individual and group achievement and acknowledge
extra effort, patience, and diligence.




How many competencies are in the IPMA-HR Competency Model?


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20




What is the benefit of HR professionals using workforce analytics?


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It enables them to be more engaged in formulating an organization's strategy.
Results in better fact-based decision making capability that is aligned with the
long-term business imperatives of their organizations.




What does affirmative action do?


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Promote a more representative workforce and to remedy effects of past
discimination. Requires positive action.

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