NHA CMAA Certification Exam Study Guide
2020 With Correct Solutions 2024
A .dental .office .increases .the .cost .of .a .routine .teeth .cleaning. .The .medical .administrative
.assistant .should .take .which .of .the .following .actions? .- .correct .answer.Update .the .fee
.schedule
Employers .are .mandated .to .provide .a .training .program .to .employees .regarding .OSHA
.guidelines .within .which .of .the .following .timeframes .- .correct .answer.Before .a .employee
.begins .work .and .annually .thereafter
Which .of .the .following .actions .should .a .medical .administrative .assistant .take .if .a .patient
.has .an .existing .workers' .compensation .case? .- .correct .answer.Obtain .the .carrier .case
.number
Required .when .a .patient .needs .a .diagnostic .procedure .- .correct .answer.Written .order
.from .the .provider
The .amount .owed .when .out-of-pocket .medical .expenses .have .not .been .met .- .correct
.answer.Deductible
When .reviewing .laboratory .results, .a .medical .administrative .assistant .should .take .which
.of .the .following .actions .after .pulling .the .patient's .chart .and .flagging .abnormal .results? .-
.correct .answer.-Place .the .results .on .the .providers .desk .for .review
Necessary .to .confirm .pt .demographics .- .correct .answer.-Occupation
Necessary .to .confirm .pt .demographics .- .correct .answer.-Occupation
Which .of .the .following .terms .indicates .the .improper .release .of .phi? .- .correct
.answer.Breach .of .confidentiality
A .patient .request .a .follow .up .visit .for .an .unavaialable .time .slot. .Which .of .the .following
.actions .is .appropriate .for .the .medical .administrative .assisyant .to .take? .- .correct .answer.-
Schedule .an .appointment .closest .to .the .requested .time .slot.
, What .should .be .included .when .creating .a .reception .area .for .a .pediatric .clinic .- .correct
.answer.-Artificial .plants .and .floral .arrangement .for .aesthetics
What .should .be .done .when .the .MA .discovers .an .error .in .an .EMR .from .a .previous .pt .visit?
.- .correct .answer.-Make .a .new .entry .in .the .EMR .with .the .corrected .information
Removal .of .all .or .part .of .an .organ .or .tissue .- .correct .answer.-Lymphadenectomy
The .Bcc .option .in .an .email .does .what? .- .correct .answer.-Protects .the .privacy .of .each
.recipient's .email .address
An .older .adult .patient .presents .to .a .physician's .office .with .his .adult .daughter .to .clarify
.when .to .take .his .new .medication. .Which .of .the .following .actions .should .the .medical
.administrative .assistant .take? .- .correct .answer.-Advise .the .daughter .and .patient .that .the
.physician .will .speak .to .them .about .the .prescription
Which .of .the .folowing .is .a .disease .causing .organism? .- .correct .answer.pathogen
A .patient .is .afebrile .and .has .rhinorrhea. .What .does .this .mean? .- .correct .answer.-Runny
.nose .but .no .fever
What .type .of .insurance .plan .was .developed .to .provide .affordable, .comprehensive,
.prepaid .healthcare .to .policyholders? .- .correct .answer.-HMO
Which .of .the .following .abbreviations .is .a .type .of .insurance .plan? .- .correct .answer.-POS
Which .of .the .following .greetings .by .a .medical .administrative .assistant .is .appropriate
.when .answering .the .telephone? .- .correct .answer.-" .Good .afternoon, .cardiology .clinic, .....
A .patient .submits .15 .dollars .each .time .- .correct .answer.copayment
Requires .a .visit .to .the .gastroenterologist .- .correct .answer.-Crohn's .Disease
Which .of .the .following .is .the .best .way .for .a .medical .administrative .assistant .to .address
.collection .of .copayment? .- .correct .answer.-How . would .you .like .to .pay .today?
Which .of .the .following .actions .should .the .medical .a .minute .straight .of .assistant .take .each
.time .and .established .patient .checks .in .for .an .appointment .- .correct .answer.-Obtained
.verbal .confirmation .of .demographic .information
A .patient .who .has .medicare .is .covered .for .both .inpatient .and .outpatient .services .under
.the .same .part .of .medicare. .Which .of .the .following .of .medicare .covers .the .patient .- .correct
.answer.-part .c
Open .office .hours .- .correct .answer.- .patient .may .walk .in .in .their .own .conviniences
.patients .are .walk-ins .and .are .seen .in .the .order .in .which .they .arrive.
2020 With Correct Solutions 2024
A .dental .office .increases .the .cost .of .a .routine .teeth .cleaning. .The .medical .administrative
.assistant .should .take .which .of .the .following .actions? .- .correct .answer.Update .the .fee
.schedule
Employers .are .mandated .to .provide .a .training .program .to .employees .regarding .OSHA
.guidelines .within .which .of .the .following .timeframes .- .correct .answer.Before .a .employee
.begins .work .and .annually .thereafter
Which .of .the .following .actions .should .a .medical .administrative .assistant .take .if .a .patient
.has .an .existing .workers' .compensation .case? .- .correct .answer.Obtain .the .carrier .case
.number
Required .when .a .patient .needs .a .diagnostic .procedure .- .correct .answer.Written .order
.from .the .provider
The .amount .owed .when .out-of-pocket .medical .expenses .have .not .been .met .- .correct
.answer.Deductible
When .reviewing .laboratory .results, .a .medical .administrative .assistant .should .take .which
.of .the .following .actions .after .pulling .the .patient's .chart .and .flagging .abnormal .results? .-
.correct .answer.-Place .the .results .on .the .providers .desk .for .review
Necessary .to .confirm .pt .demographics .- .correct .answer.-Occupation
Necessary .to .confirm .pt .demographics .- .correct .answer.-Occupation
Which .of .the .following .terms .indicates .the .improper .release .of .phi? .- .correct
.answer.Breach .of .confidentiality
A .patient .request .a .follow .up .visit .for .an .unavaialable .time .slot. .Which .of .the .following
.actions .is .appropriate .for .the .medical .administrative .assisyant .to .take? .- .correct .answer.-
Schedule .an .appointment .closest .to .the .requested .time .slot.
, What .should .be .included .when .creating .a .reception .area .for .a .pediatric .clinic .- .correct
.answer.-Artificial .plants .and .floral .arrangement .for .aesthetics
What .should .be .done .when .the .MA .discovers .an .error .in .an .EMR .from .a .previous .pt .visit?
.- .correct .answer.-Make .a .new .entry .in .the .EMR .with .the .corrected .information
Removal .of .all .or .part .of .an .organ .or .tissue .- .correct .answer.-Lymphadenectomy
The .Bcc .option .in .an .email .does .what? .- .correct .answer.-Protects .the .privacy .of .each
.recipient's .email .address
An .older .adult .patient .presents .to .a .physician's .office .with .his .adult .daughter .to .clarify
.when .to .take .his .new .medication. .Which .of .the .following .actions .should .the .medical
.administrative .assistant .take? .- .correct .answer.-Advise .the .daughter .and .patient .that .the
.physician .will .speak .to .them .about .the .prescription
Which .of .the .folowing .is .a .disease .causing .organism? .- .correct .answer.pathogen
A .patient .is .afebrile .and .has .rhinorrhea. .What .does .this .mean? .- .correct .answer.-Runny
.nose .but .no .fever
What .type .of .insurance .plan .was .developed .to .provide .affordable, .comprehensive,
.prepaid .healthcare .to .policyholders? .- .correct .answer.-HMO
Which .of .the .following .abbreviations .is .a .type .of .insurance .plan? .- .correct .answer.-POS
Which .of .the .following .greetings .by .a .medical .administrative .assistant .is .appropriate
.when .answering .the .telephone? .- .correct .answer.-" .Good .afternoon, .cardiology .clinic, .....
A .patient .submits .15 .dollars .each .time .- .correct .answer.copayment
Requires .a .visit .to .the .gastroenterologist .- .correct .answer.-Crohn's .Disease
Which .of .the .following .is .the .best .way .for .a .medical .administrative .assistant .to .address
.collection .of .copayment? .- .correct .answer.-How . would .you .like .to .pay .today?
Which .of .the .following .actions .should .the .medical .a .minute .straight .of .assistant .take .each
.time .and .established .patient .checks .in .for .an .appointment .- .correct .answer.-Obtained
.verbal .confirmation .of .demographic .information
A .patient .who .has .medicare .is .covered .for .both .inpatient .and .outpatient .services .under
.the .same .part .of .medicare. .Which .of .the .following .of .medicare .covers .the .patient .- .correct
.answer.-part .c
Open .office .hours .- .correct .answer.- .patient .may .walk .in .in .their .own .conviniences
.patients .are .walk-ins .and .are .seen .in .the .order .in .which .they .arrive.
