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C172 Study Guide – Updated 2/8/21****
Insights from my experience of taking the OA twice:



● The details about the specs of cables are not essential: if you know the basics of which cable is most
likely to be used, you are in a good place. (T1, T3, Coaxial, UTP, Fiber Optic)



● The specific details about 802.11 standards (frequency, ODFM vs DSSS, etc) were never asked on either
OA I took.



● Knowing the names of specific attack names was helpful on a few of the questions (smurf attack,
teardrop, ping of death, bluejacking, etc.)—I would review these before the test.



● Feel comfortable with the CIA triad and the AAA—there are about three question for each topic.


● Know your OSI model—what physical components make up each layer, what protocols are used in each
layer, and what each layer actually does.



● Know your networks: PAN, LAN, MAN, WAN, WLAN, VLAN, etc.


● There are roughly three questions about network commands (ipconfig, ping, etc.) and what they do.


● Understand Firewalls and their uses.



● Know the difference between switches, repeaters, hubs, routers, and modems



When in doubt, use the process of elimination—if you know what an option means, and it doesn’t make sense
in the context, don’t consider it. Most questions I wasn’t sure about, I could wean down to two viable options
because the other options didn’t even make sense. For example, for some OSI questions, a couple of the
options weren’t actual layers on the OSI model.



*** Update 2: A reddit user created a flash card set and quiz that I think is beneficial so I’m adding the link

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here. https://quizlet.com/401533092/c172-wgu-complete-v3-flash-cards/



****Update 3 (FunAdministration334) I’ve formatted this to be shorter, for printing purposes. I’ve edited typos
and misinformation, to the best of my ability. Notes are a very personal thing, so please make a copy and alter
it in a way that suits your own learning needs. 1/21/2021



*****Update 4 (8 Feb 2021 geek-girls-r-fun) Updated study guide with info from the cohorts and updates
about the OA from other Redditors. Studied this guide with an experienced IT friend for 12 hours, updated the
study guide for an additional 6 hours and passed the first time. I used this quizlet: OA&PA Study Guide by
kamerasheree. I used the Match feature of quizlet to make the learning more interesting. I did not read the
text aside from Unit 2 for details on Basic Network commands but I did work on a helpdesk about 25 years ago
so I have an idea of how networking & security work. Watched videos by Messer on OSI & Firewalls (links in
guide below). I tried the quizzes recommended in the Course Tips and found OSI Layers, Command-Line Utilities
& Networking Attacks to be relevant. I took the PA twice, once right before the OA. NOTE: Immediately after
taking the OA, I revised this study guide to REMOVE anything that I didn’t see on the test. Yellow
highlights are things I remember being on the OA.




Introduction to Networking Concepts (38% of assessment)
Network Devices
Recommended Video: Understanding the OSI Model - CompTIA Network+ N10-007 - 1.2 - Professor
Messer IT Certification Training Courses


Objectives
:
● Identify wired networking devices based on function.
● Identify wireless networking devices based on function.
● Identify security networking devices based on function.
Examples

a.The NIC functions at the data link by using a unique MAC address.
b.The router is a network device that is used to connect two or more network
segments by performing OSI layer 3 functions like packet-forwarding.
c. The router is responsible for implementing NAT tinetwork address translation)
d. The file server is used as a shared storage for all member nodes of a LAN.
Notes: There were at least 4 straightforward questions about various OSI Layers. I memorized this table and
wrote it down on my whiteboard before starting the OA.

All People Seem to Need Data Processing. Messer video on OSI.

OSI Layer Unit Physical Component & Function Protocols


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