Exam Questions and CORRECT Answers
A. Holdover rent B. Unpaid Rent
C. Background Check fee D. Eviction fees - CORRECT ANSWER✔✔-All of the following
expenses can be deducted from the security deposit of a resident EXCEPT.
Who should complete a rental application? - CORRECT ANSWER✔✔-A. Prospective
resident B. Property Manager
C. Minor occupant D. Leasing Agent
Which reason BEST describe why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation? - CORRECT ANSWER✔✔-It helps to avoid
miscommunication and shows that the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified period of time? -
CORRECT ANSWER✔✔-Lease
When may it be unnecessary to collect bids for a contract? - CORRECT ANSWER✔✔-The
contract is for a negligible amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment? - CORRECT
ANSWER✔✔-Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class - CORRECT ANSWER✔✔-Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who request reasonable modifications due to a disability? - CORRECT
ANSWER✔✔-The disability is not readily apparent