CAM Practice Test UPDATED ACTUAL
Exam Questions and CORRECT Answers
All of the following expenses can be deducted from the security deposit of a resident
EXCEPT: - CORRECT ANSWER✔✔ -Background check fees.
Who should complete a rental application? - CORRECT ANSWER✔✔ -Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation? - CORRECT ANSWER✔✔ -It helps avoid
miscommunication and shows that the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified period of time? -
CORRECT ANSWER✔✔ -Lease
When may it be unnecessary to collect bids for a contract? - CORRECT ANSWER✔✔ -The
contract is for a negligible amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment? - CORRECT
ANSWER✔✔ -Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class? - CORRECT ANSWER✔✔ -Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability? - CORRECT
ANSWER✔✔ -The disability is not readily apparent.
How should a property manager respond after being made aware that a sex offender lives on
the property? - CORRECT ANSWER✔✔ -Seek legal counsel about disclosure responsibility.
, Which term is BEST defined as the changes in the rules, services, practices, or policies that
allow individuals with disabilities equal enjoyment of housing? - CORRECT ANSWER✔✔ -
Accommodations
What is the FIRST phase of the leasing process? - CORRECT ANSWER✔✔ -Marketing and
advertising
When criminal activity occurs on the property, what does the property manager have the
responsibility to do? - CORRECT ANSWER✔✔ -Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work? -
CORRECT ANSWER✔✔ -Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration? -
CORRECT ANSWER✔✔ -Rent monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to
be: - CORRECT ANSWER✔✔ -Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna?
- CORRECT ANSWER✔✔ -The resident needs to drill holes in outside walls, roofs, or
balconies.
At which point does acceptance occur in the rental process? - CORRECT ANSWER✔✔ -
When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can
terminate employment without cause or notice? - CORRECT ANSWER✔✔ -Employment-at-
will
What are the progressive steps in an employee disciplinary process? - CORRECT
ANSWER✔✔ -Verbal warning, written warning, termination
Exam Questions and CORRECT Answers
All of the following expenses can be deducted from the security deposit of a resident
EXCEPT: - CORRECT ANSWER✔✔ -Background check fees.
Who should complete a rental application? - CORRECT ANSWER✔✔ -Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation? - CORRECT ANSWER✔✔ -It helps avoid
miscommunication and shows that the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified period of time? -
CORRECT ANSWER✔✔ -Lease
When may it be unnecessary to collect bids for a contract? - CORRECT ANSWER✔✔ -The
contract is for a negligible amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment? - CORRECT
ANSWER✔✔ -Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class? - CORRECT ANSWER✔✔ -Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who requests reasonable modifications due to a disability? - CORRECT
ANSWER✔✔ -The disability is not readily apparent.
How should a property manager respond after being made aware that a sex offender lives on
the property? - CORRECT ANSWER✔✔ -Seek legal counsel about disclosure responsibility.
, Which term is BEST defined as the changes in the rules, services, practices, or policies that
allow individuals with disabilities equal enjoyment of housing? - CORRECT ANSWER✔✔ -
Accommodations
What is the FIRST phase of the leasing process? - CORRECT ANSWER✔✔ -Marketing and
advertising
When criminal activity occurs on the property, what does the property manager have the
responsibility to do? - CORRECT ANSWER✔✔ -Keep residents reasonably informed.
Which is the BEST way to avoid a dispute with a contractor who will be performing work? -
CORRECT ANSWER✔✔ -Verify acceptable materials and permits prior to start.
In order to make the rental contract legal, what does the resident offer as consideration? -
CORRECT ANSWER✔✔ -Rent monies
Section 504 of the Rehabilitation Act of 1973 requires federally funded housing programs to
be: - CORRECT ANSWER✔✔ -Readily accessible to qualified persons with handicaps.
Under which condition can a resident be restricted from installing a satellite dish or antenna?
- CORRECT ANSWER✔✔ -The resident needs to drill holes in outside walls, roofs, or
balconies.
At which point does acceptance occur in the rental process? - CORRECT ANSWER✔✔ -
When the applicant signs a lease
Which term is BEST described as a legal concept in which employers and employees can
terminate employment without cause or notice? - CORRECT ANSWER✔✔ -Employment-at-
will
What are the progressive steps in an employee disciplinary process? - CORRECT
ANSWER✔✔ -Verbal warning, written warning, termination
