ACTUAL Exam Questions and CORRECT
Answers
value of care in health and social care services (MAINTAINING CONFIDENTIALITY) -
CORRECT ANSWER✔✔- -staff shouldn't chat in corridors about care home residents, or
leave person files laying around.
-documents should be filed away safely.
-information = only shared on a need to know basis.
value of care in health and social care services (PROMOTING EQUALITY AND
DIVERSITY) - CORRECT ANSWER✔✔- -care workers should always use non-
discriminatory language and not be patronizing.
-should challenge discrimination
-care should meet individuals specific needs.
-a trip out for residents in a care home should meet needs such as providing wheel chair
access and a hearing loop system.
value of care in health and social care services (PROMOTING INDIVIDUALS RIGHTS
AND BELIEFS) - CORRECT ANSWER✔✔- -care environments could provide access to a
prayer room or transport to church e.t.c.
-right of pregnant women = home birth or hospital choice.
-providing menu that caters for individuals dietary and religious needs.
the values of care in child care services (WORKING IN PARTNERSHIP WITH
PARENTS/GUARDIANS) - CORRECT ANSWER✔✔- -should be a 2 way relationship
between parents/guardians and the care setting.
-they should listen to each other and value one another's view to receive the best outcome for
the child.
-E.g. *welcome parents by having open days or having daily diaries kept by nursery staff to
keep parents/guardians informed of progress.
, values of care in child care services (MAKING THE WELFARE OF THE CHILD
PARAMOUNT) - CORRECT ANSWER✔✔- -should use child-centered approach and make
sure children are healthy and staying safe e.t.c.
-child shouldn't ever be humiliated by being publicly told off or make fun of.
-child must never be verbally abused or assaulted.
the values of care in a child care service (KEEPING CHILDREN SAFE AND
MAINTAINING A HEALTHY ENVIRONMENT) - CORRECT ANSWER✔✔- -
safeguarding procedure should be in place and all staff DBS checked.
-staff = wear lanyards for identification.
-health and safety procedures and legislation should be followed,4-should always be an
appropriate staff to child ratio.
the values of care in child care services (WORKING WITH OTHER PROFESSIONALS) -
CORRECT ANSWER✔✔- -E.g. school nurse, a health visitor or a social worker.
-information should be shared openly by sensitively.
the values of care in child are services (MAINTAINING CONFIDENTIALITY) - CORRECT
ANSWER✔✔- -information should be shared on a need to know basis only.
-children's personal info should be kept secure
-staff must not have conversations about the children where it can be over heard. This
behavior must be challenged.
the values of care in child care services (ANTI-DISCRIMINATORY PRACTICE) -
CORRECT ANSWER✔✔- -staff should be good role models by using non-discriminatory
language- no racist or sexist comments.
-discriminatory comments or behavior should be challenged.
the values of care in child care services (ENSURING EQUALITY OF OPPORTUNITY) -
CORRECT ANSWER✔✔- -meeting children's cultural, religious, mobility, dietary or
communication needs.
-staff = aware of and follow the equal opportunities policy.
-activities should be accessible to all with adapted resources if required, or one to one
support.