Lesson 2: The Structure of the Department of
Veterans Affairs VSO. Exam Questions With
Correct Answers
Which of the following is an administration of the Department of Veterans Affairs? -
answer✔✔National Cemetery Administration
Which of the following is a responsibility performed by the National Cemetery Administration
(NCA) on behalf of Veterans? - answer✔✔Providing Government-furnished headstones for
Veterans' graves
Which one of the following facilities is the Veterans Health Administration (VHA) responsible
for operating and managing? - answer✔✔VA Vet Centers
What should you do if you have an inquiry regarding an appeal that has been certified to the
Board of Veterans' Appeals (BVA)? - answer✔✔Call the BVA office in Washington, DC
directly
Once a case has been accepted by the Court of Appeals for Veterans Claims (CAVC), will you
be able to call and inquire about the individual status of a case? - answer✔✔No, because the
CAVC is not structured to respond to individual case status inquiries.