SPMT 217 Exam 2 Review Exam Questions
With Correct Answers.
Ethics - answer✔✔the systematic study of the values guiding our decision making
ethical reasoning - answer✔✔the process of making a correct and fair decision
ethical dilemma - answer✔✔A practical conflict involving more or less equally compelling
values or social obligations.
morality - answer✔✔concerned with the values that guide behavior
- sometimes summarized as a list of what people ought to do or refrain from doing
morals - answer✔✔Fundamental baseline values that dictate appropriate behavior within a
society
ethical decision making - answer✔✔The systematic process of reasoning, is not a random
process but an organized process.
- requires decision makers to consider how their actions will affect different groups of people
and individuals
ethical decision making process - answer✔✔1) identify the correct problem to be solved
2) gather all pertinent information
3) explore codes of conduct relevant to your profession or to the particular dilemma
4) examine your own personal values
5) consult with your peers or other individuals in the industry who may have experience in
similar situations
6) list your options
7) look for a "win-win" situation if at all possible
8) Ask yourself "How would my family feel if my decision and how I arrived as my decision
were printed in the newspaper tomorrow?"
9) make your best decision, knowing it may not be perfect
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10) Evaluate your decision
codes of conduct - answer✔✔Statements of a company, business, organization, or profession
that explicitly outline and explain the principles under which it operates and provide guidelines
for employee behavior; also called codes of ethics.
ethical climate - answer✔✔an organizations ________________________ establishes the shared
set of understandings that determine the correct behavior and the manner in which ethical issues
will be handled.
effective code of conduct - answer✔✔1) codes need to avoid being to vague
2) codes should be based on a few overriding principles that can be used to deal with a variety of
ethical dilemmas faced by members of the organization
3) codes should clearly state to whom they apply
4) codes should contain consequences for violations
trustworthiness, respect, responsibility, fairness, caring, citizenship - answer✔✔Josephson'a Six
Pillars of Character
Trustworthiness - answer✔✔(Pillar #1)
includes honesty, integrity, reliability, and loyalty
Respect - answer✔✔(Pillar #2)
includes civility, courtesy, and decency; dignity and autonomy; and tolerance and acceptance
Responsibility - answer✔✔(Pillar #3)
includes accountability, pursuit of excellence, and self-restraint
Fairness - answer✔✔(Pillar #4)
includes process, impartiality, and equity
Caring - answer✔✔(Pillar #5)
the "heart" of ethics
Citizenship - answer✔✔(Pillar #6)
includes civic virtues and duties
true - answer✔✔(t/f)
when an issue is about doing what is right, it is usually a moral issue.
moral values - answer✔✔the grounding practical affairs in social life