Devoted Agent Certification Exam 2024
with 100% Correct Verified Answers
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she
be on?
-The Devoted Health HMO Medicare Advantage plan.
-Medicare A&B and the standalone PDP plan she chose.
-The Devoted Health HMO Medicare Advantage plan and the standalone PDP she
chose.
-Medicare A&B-only since Medicare rejects multiple enrollments made during the AEP. -
ANSWER Medicare A&B and the standalone PDP plan she chose.
On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1. He wants to know if and when he should change his
Devoted Health plan. What should Jackie tell him?
, -He must disenroll from his Devoted plan in Cuyahoga county since he will no longer be
in the service area and must wait until the next Annual Enrollment Period (AEP) to
enroll in the plan in Palm Beach effective January 1 of the following year.
-Because Mr. Seinfeld is leaving his current plan's service area and moving to a new
one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga
county to the Devoted plan in Palm Beach, and that he can do so one month prior to his
move and up to two months following the move. Additionally he can do so by calling
Devoted Health to make the plan change and Jackie w - ANSWER Because Mr.
Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can
instruct him that he must switch from the Devoted plan in Cuyahoga county to the
Devoted plan in Palm Beach, and that he can do so one month prior to his move and
up to two months following the move. Additionally he can do so by calling Devoted
Health to make the plan change and Jackie will remain as his agent of record (AOR)
In which of the following settings is a Scope of Appointment form NOT required to be
collected?
-A one-on-one appointment occurring in the beneficiary's home.
-An unscheduled meeting with a beneficiary who arrives at an agent's office without
an appointment and requests information.
-A sales seminar advertised in the local newspaper.
-All of these scenarios require a Scope of Appointment form be collected. - ANSWER A
sales seminar advertised in the local newspaper.
What are the different plan options offered by Devoted Health?
-HMO, PPO, DSNP, Medicare Supplements
with 100% Correct Verified Answers
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she
be on?
-The Devoted Health HMO Medicare Advantage plan.
-Medicare A&B and the standalone PDP plan she chose.
-The Devoted Health HMO Medicare Advantage plan and the standalone PDP she
chose.
-Medicare A&B-only since Medicare rejects multiple enrollments made during the AEP. -
ANSWER Medicare A&B and the standalone PDP plan she chose.
On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1. He wants to know if and when he should change his
Devoted Health plan. What should Jackie tell him?
, -He must disenroll from his Devoted plan in Cuyahoga county since he will no longer be
in the service area and must wait until the next Annual Enrollment Period (AEP) to
enroll in the plan in Palm Beach effective January 1 of the following year.
-Because Mr. Seinfeld is leaving his current plan's service area and moving to a new
one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga
county to the Devoted plan in Palm Beach, and that he can do so one month prior to his
move and up to two months following the move. Additionally he can do so by calling
Devoted Health to make the plan change and Jackie w - ANSWER Because Mr.
Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can
instruct him that he must switch from the Devoted plan in Cuyahoga county to the
Devoted plan in Palm Beach, and that he can do so one month prior to his move and
up to two months following the move. Additionally he can do so by calling Devoted
Health to make the plan change and Jackie will remain as his agent of record (AOR)
In which of the following settings is a Scope of Appointment form NOT required to be
collected?
-A one-on-one appointment occurring in the beneficiary's home.
-An unscheduled meeting with a beneficiary who arrives at an agent's office without
an appointment and requests information.
-A sales seminar advertised in the local newspaper.
-All of these scenarios require a Scope of Appointment form be collected. - ANSWER A
sales seminar advertised in the local newspaper.
What are the different plan options offered by Devoted Health?
-HMO, PPO, DSNP, Medicare Supplements
