FLORIDA 6-20 ALL LINES ADJUSTER
TEST WITH ANSWERS
A public adjuster represents the interest of:
A. The insurer
B. The Insured
C. The employer
D. The interest of the general public - CORRECT ANSWER-B.
The insured
Which of the following is the type of report that indicates the
initial results of a claim investigation?
A. Field Report
B. Interim Report
C. Full Report
D. None of the above - CORRECT ANSWER-A. Field Report
States have adopted statutes regarding claims adjusting. To
avoid unfair treatment to a
claimant the adjuster must not:
A. Promptly investigate the claim.
B. Follow the laws regarding the number of days in which to
commence an investigation.
C. Deny the claim until a fair and prompt investigation has
commenced.
D. Pay the claim within a reasonable number of days after the
final proof of loss has been
received. - CORRECT ANSWER-C. Deny the claim until a fair
and prompt investigation has commenced.
Which of the following is not a claim settlement option?
A. Forcing the insured to sue by offering less than the claim is
worth.
,B. Repairing property.
C. Replacing with like kind and quality.
D. Replace with new - CORRECT ANSWER-A. Forcing the
insured to sue by offering less than the claim is worth.
The giving up of a known right is called:
A. Estoppel
B. Violation of policy conditions
C. Rebating
D. Waiver - CORRECT ANSWER-D. Waiver
An innocent party relies on certain statements made by the
adjuster and is damaged as a
result. The guilty party may be legally prohibited from asserting
that the fact does not exist
because of:
A. Waiver
B. Estoppel
C. Duties of the adjuster
D. Law of contract - CORRECT ANSWER-B. Estoppel
Should an insured fail to report a claim in a timely fashion the
adjuster will usually:
A. Deny the claim.
B. Send the insured a reservation of rights letter.
C. Cease investigating.
D. Seek the advice of the company's attorney. - CORRECT
ANSWER-B. Send the insured a reservation of rights letter.
A company adjuster primarily represents the interests of:
A. The insured.
B. The claimant.
C. The insurer.
D. The public. - CORRECT ANSWER-C. The insurer.
An adjuster's license will usually be revoked for which of the
following reasons:
,A. Denying claims that are not covered.
B. Failing to report a change of address.
C. Having been convicted of a misdemeanor.
D. Having been convicted of a felony. - CORRECT ANSWER-
D. Having been convicted of a felony.
The insured has been involved in an automobile accident and
has sustained bodily injuries
and damage to the insured vehicle. The adjuster will usually:
A. Withhold any payment until all the bills have been reviewed
for payment.
B. Pay to repair the vehicle and pay the medical bills later.
C. Pay for the repair of the vehicle and require a release for all
claims.
D. Pay to repair the damage to the vehicle and obtain a partial
release and settle the
medical payments later and then seek a final release. -
CORRECT ANSWER-D. Pay to repair the damage to the
vehicle and obtain a partial release and settle the
medical payments later and then seek a final release.
Mr. Jones has damaged his vehicle by striking a tree. He can:
A. Take the car to a repair garage recommended by the
insurer.
B. Take the car to a garage of his/her choice.
C. Accept the payment based on the adjuster's estimate.
D. All of the above. - CORRECT ANSWER-D. All of the above.
In case of a total loss to a vehicle the adjuster will pay the
insured/claimant which of the
following?
A. The cost to replace the vehicle with like kind and quality if a
current year
model.
B. Use the most recent publication of an "Official Used Car
Guide".
, C. If not listed in the "guide", obtain quotations from automobile
dealers.
D. All of the above depending on the circumstances. -
CORRECT ANSWER-D. All of the above depending on the
circumstances.
Which of the following is NOT a claim settlement option for
liability claims?
A. Lost wages
B. Excessive amounts claimed
C. Loss of use
D. Disfigurement - CORRECT ANSWER-B. Excessive amounts
claimed
Which of the following results in immediate payment when the
claimant signs a release
relinquishing his or her right to sue?
A. Scheduled Payment Release
B. Full Release Settlement
C. Advanced Payment
D. Structured Settlement - CORRECT ANSWER-B. Full
Release Settlement
Which of the following relieves the financial burden on the
claimant by making certain
payments to the claimant even before the claim can be
negotiated?
A. No Release or Walk-Away
B. Rehabilitation
C. Advanced Payment
D. Open-Ended Release - CORRECT ANSWER-C. Advanced
Payment
Which of the following statements is correct?
I. The Business Auto Policy uses 10 symbols to define covered
vehicles
II. Symbols 30 and 31 apply to the Garage Policy.
TEST WITH ANSWERS
A public adjuster represents the interest of:
A. The insurer
B. The Insured
C. The employer
D. The interest of the general public - CORRECT ANSWER-B.
The insured
Which of the following is the type of report that indicates the
initial results of a claim investigation?
A. Field Report
B. Interim Report
C. Full Report
D. None of the above - CORRECT ANSWER-A. Field Report
States have adopted statutes regarding claims adjusting. To
avoid unfair treatment to a
claimant the adjuster must not:
A. Promptly investigate the claim.
B. Follow the laws regarding the number of days in which to
commence an investigation.
C. Deny the claim until a fair and prompt investigation has
commenced.
D. Pay the claim within a reasonable number of days after the
final proof of loss has been
received. - CORRECT ANSWER-C. Deny the claim until a fair
and prompt investigation has commenced.
Which of the following is not a claim settlement option?
A. Forcing the insured to sue by offering less than the claim is
worth.
,B. Repairing property.
C. Replacing with like kind and quality.
D. Replace with new - CORRECT ANSWER-A. Forcing the
insured to sue by offering less than the claim is worth.
The giving up of a known right is called:
A. Estoppel
B. Violation of policy conditions
C. Rebating
D. Waiver - CORRECT ANSWER-D. Waiver
An innocent party relies on certain statements made by the
adjuster and is damaged as a
result. The guilty party may be legally prohibited from asserting
that the fact does not exist
because of:
A. Waiver
B. Estoppel
C. Duties of the adjuster
D. Law of contract - CORRECT ANSWER-B. Estoppel
Should an insured fail to report a claim in a timely fashion the
adjuster will usually:
A. Deny the claim.
B. Send the insured a reservation of rights letter.
C. Cease investigating.
D. Seek the advice of the company's attorney. - CORRECT
ANSWER-B. Send the insured a reservation of rights letter.
A company adjuster primarily represents the interests of:
A. The insured.
B. The claimant.
C. The insurer.
D. The public. - CORRECT ANSWER-C. The insurer.
An adjuster's license will usually be revoked for which of the
following reasons:
,A. Denying claims that are not covered.
B. Failing to report a change of address.
C. Having been convicted of a misdemeanor.
D. Having been convicted of a felony. - CORRECT ANSWER-
D. Having been convicted of a felony.
The insured has been involved in an automobile accident and
has sustained bodily injuries
and damage to the insured vehicle. The adjuster will usually:
A. Withhold any payment until all the bills have been reviewed
for payment.
B. Pay to repair the vehicle and pay the medical bills later.
C. Pay for the repair of the vehicle and require a release for all
claims.
D. Pay to repair the damage to the vehicle and obtain a partial
release and settle the
medical payments later and then seek a final release. -
CORRECT ANSWER-D. Pay to repair the damage to the
vehicle and obtain a partial release and settle the
medical payments later and then seek a final release.
Mr. Jones has damaged his vehicle by striking a tree. He can:
A. Take the car to a repair garage recommended by the
insurer.
B. Take the car to a garage of his/her choice.
C. Accept the payment based on the adjuster's estimate.
D. All of the above. - CORRECT ANSWER-D. All of the above.
In case of a total loss to a vehicle the adjuster will pay the
insured/claimant which of the
following?
A. The cost to replace the vehicle with like kind and quality if a
current year
model.
B. Use the most recent publication of an "Official Used Car
Guide".
, C. If not listed in the "guide", obtain quotations from automobile
dealers.
D. All of the above depending on the circumstances. -
CORRECT ANSWER-D. All of the above depending on the
circumstances.
Which of the following is NOT a claim settlement option for
liability claims?
A. Lost wages
B. Excessive amounts claimed
C. Loss of use
D. Disfigurement - CORRECT ANSWER-B. Excessive amounts
claimed
Which of the following results in immediate payment when the
claimant signs a release
relinquishing his or her right to sue?
A. Scheduled Payment Release
B. Full Release Settlement
C. Advanced Payment
D. Structured Settlement - CORRECT ANSWER-B. Full
Release Settlement
Which of the following relieves the financial burden on the
claimant by making certain
payments to the claimant even before the claim can be
negotiated?
A. No Release or Walk-Away
B. Rehabilitation
C. Advanced Payment
D. Open-Ended Release - CORRECT ANSWER-C. Advanced
Payment
Which of the following statements is correct?
I. The Business Auto Policy uses 10 symbols to define covered
vehicles
II. Symbols 30 and 31 apply to the Garage Policy.
