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Summary 2.2 unit 4 communication

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Amina Anwar
Unit 4 Communication in Health & Social Care
C2 - Describe communication and language needs and preferences of individuals.
Learner Number 104888422
Submission dates: 9th October

Speech and language therapists provide support in order to help with any problems anyone
may have regarding communication. They may have trouble communicating with others and
eating and swallowing. Stammering, voice impairment, learning difficulties, and language
delay are some examples of what a speech therapist help with. Speech and language
services work at hospitals and in the community. Support may be needed because they have
a stammer, learning difficulties or experienced a stroke. Therapists will use sound
production and oral exercises which enables effective communication because an individual
is able to speak more clearly. They can be referred by a GP so they can receive help from a
speech and language therapist.


Interpreting services provide support by converting one language into another. This is useful
for individuals who speak a different language this means that they may need help from an
interpreter. An interpreter will use phrases, emotions, and written communication in order
to help another individual have an understanding of what they are saying. The interpreter
can use the phone or speak face to face in order to ensure the individual will have a better
understanding of what is being said to them. This enables effective communication because
individuals would be able to understand each other with the support of an interpreter.


Translation services are used in order to give the meaning of something by writing it into a
different language. An individual can use translation services in order to translate an
insurance referral or consent form. You can ask for support so that you would get an
understanding of different document or forms that may need translating.


Advocacy services are used to support people that are vulnerable so they gain support. They
will need help so they can receive the support they think is a good fit for them. They will be
able to make choices with the correct information and support. They can express their
opinion when an important decision is made regarding them. By helping hem you are
helping their communication skills because you are enabling them to express their feelings
and help them be part of an important decision.


Support groups support language needs that individuals have. People that participate in a
support group will feel more understanding and less isolated and nervous. This is because
you are with people who understand each and they have been in a similar situation. Support
groups help people by reducing their depression or anxiety and providing them with helpful
advice to help them cope. Support groups help with communication by allowing individuals
to talk with others and become more confident.

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