UHC - Events Basics Test Latest Complete Latest Updated Solution

UHC - 2021 Events Basics Test Latest Complete Latest Updated Solution What type of event is an agent conducting when he presents plan information that includes benefits and cost sharing in an audience-presenter format? a. Formal marketing/sales event b. Informal marketing/sales event c. Informal educational event d. Formal educational event - ANS - a. Formal marketing/sales event Louise wants to hold an event that helps consumers understand Medicare programs and perhaps improve their health/wellness knowledge, but she is not interested in completing enrollment applications at the event. She would like to staff a table at the public library and have consumers approach her. What type of event does Louise need to conduct? a. Educational event, Informal b. Educational event, Formal c. Marketing/sales event, Informal d. Marketing/sales event, Formal - ANS - a. Educational event, Informal When conducting an event, agents should select a site that is compliant with the Americans with Disabilities Act (ADA). Which of the following is not an ADA requirement? a. Extra-wide sidewalks that accommodate wheelchairs b. Handicap accessible restrooms c. Handrails along stairways and/or ramps d. Walkways, entrances and hallways that are clear and dry - ANS - a. Extra-wide sidewalks that accommodate wheelchairs Which of the following elements does not need to be entered on the NEW Event Request Form when reporting a new event? a. The venue name and address b. The type and format of the event c. The event venue manager/contact person d. The presenting agent's name e. The event date, start time and end time f. The primary product that will be presented - ANS - c. The event venue manager/contact person Which of the following statements regarding UnitedHealthcare's event cancellation reporting rules is true? a. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 calendar day prior to the event except in the case of inclement weather. b. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1 business day prior to the event except in the case of inclement weather. c. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 business day prior to the event except in the case of inclement weather. d. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1 calendar day prior to the event except in the case of inclement weather. - ANS - b. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1 business day prior to the event except in the case of inclement weather. Jessica just submitted a CANCEL Event Request Form to cancel an event she is scheduled to conduct three weeks from today. The only advertising she has done is to post a flyer at the event venue. Select the cancellation procedure she does not need to follow. a. Document all steps taken to notify consumers of the cancellation. b. Remove the event advertisement posted at the venue and replace it with a notification of the cancellation. c. Be at the venue at the time the event had been scheduled to start and remain there for 30 minutes in case any consumer arrives. d. Notify all consumers who have RSVP'd that the event has been canceled. - ANS - c. Be at the venue at the time the event had been scheduled to start and remain there for 30 minutes in case any consumer arrives.