VSO Lesson 1-6
Study online at https://quizlet.com/_d8q4x7
1. In an order for a Service organization to represent a veteran, the Veteran
must complete documentation bestowing power of attorney rights to the or-
ganization. This authorization is documented on VA Form 21-22 Appointment
of Service Organization as Claimants (POA): VA Form 21-22
2. A VSO is authorized to prepare, present, and prosecute a claimants claim
and has the authority to review the claimant records, present evidence on
behalf of the claimant, submit an intent to file, non-original claim, a notice
of disagreement, or a substantive appeal on behalf of the claimant, and with-
draw an appeal.: What is a (VSO) Veterans Service Officer authorized to do for a
claimants claim?
3. A VSO may not sign original applications for veterans benefits or other
forms requiring claimant certification such as eligibility verification report: -
What is a (VSO) Veterans Service Officer not authorized to do for a claimants claim?
4. Advise the Claimant that this is against the law: If a (VSO) Veteran Service
Officer suspects the claimant has provided fraudulent information he or she should
do what?
5. When permission to do so has been obtained from the veteran.: Under what
circumstances can an accredited VSO discuss the veterans claims information with
someone else?
6. In order to offset the loss of attorneys, after a limit was placed on attorney
fees for representing veterans..: Why did congress decide to charter Veterans
Organizations whos sole purpose was to provide assistance to veterans at no cost?
7. 3
1. Veterans Health Administration
2. National Cemetery Administration
3. Veterans Benefits Administration: The Department of Veterans Affairs is com-
prised of how many Administrations?
8. 1. Veterans Health Administration
2. National Cemetery Administration
3. Veterans Benefits Administration: Name the 3 Administrations that comprise
The Department of Veterans Affairs?
9. An independent body that decides appeals in questions regarding all Veter-
ans Benefits: (BVA) The Board of Veterans Appeals?
10. Final decision on Appeals and on any non-medical decision made else-
where in the VA: What does the (BVA) Board of Veterans Appeals have jurisdiction
over?
11. VBA Regional Office: When the appeals process begins, for the first steps of
the process the appeals remain where?
1/7
, VSO Lesson 1-6
Study online at https://quizlet.com/_d8q4x7
12. Once the appeal has been certified to BVA then jurisdiction is transferred
to BVA located in Washington DC.: When is Jurisdictions of an appeal transferred
from the VBA RO to the BVA
13. Veterans Benefits Administration: VBA?
14. 1. Regional Office
2. VBA Regional Benefits Office: RO?
15. 1. (VSC) Veterans Service Center- largest division, handles all compensa-
tion and pensions claims from initial recipient to final decision
2. Loan guaranty
3. Voc Rehabilitation and employment: What are the divisions of an (RO) VBA
Regional Benefits Office?
16. (VSC) Veterans Service Center- largest division, handles all compensation
and pensions claims from initial recipient to final decision: What is the function
of the (VSC) Veterans Service Center?
17. Claim means a written communication requesting a determination of en-
titlement or evidencing a belief of entitlement, to a specific benefit under the
laws of the DVA submitted on an application.: How do you define a VA Claim?
18. Refers to the date on which a claim, information or evidence was received
by the DVA.: Date of Receipt?
19. A dishonorable discharge or statutory bar is not binding on VA if it is
determined that the individual was INSANE when committing the acts that
resulted in the discharge.: What is the eligibility exception for someone with a
dishonorable discharge (COD) Charter of Discharge??
20. (FSM) Former Service Member: FSM?
21. Step 1- Claim Received- (FSM) Former Service Member files a claim , claim
is forwarded to (VBA) Veterans Benefits Administration
Step 2- Evidence Gathering- VBA will requests all required Federal records
from the military, to include personal and medical records; Notice is sent to
FSM or survivor to provide due process and request info to FSM discharge;
Notice e explains the right to a personal hearing before decision is made; FSM
has 60 days to respond.
Step 3- Decision- VBA reviews the evidence and decides if the FSM's charac-
terization of discharge is a bar for benefits
2/7
Study online at https://quizlet.com/_d8q4x7
1. In an order for a Service organization to represent a veteran, the Veteran
must complete documentation bestowing power of attorney rights to the or-
ganization. This authorization is documented on VA Form 21-22 Appointment
of Service Organization as Claimants (POA): VA Form 21-22
2. A VSO is authorized to prepare, present, and prosecute a claimants claim
and has the authority to review the claimant records, present evidence on
behalf of the claimant, submit an intent to file, non-original claim, a notice
of disagreement, or a substantive appeal on behalf of the claimant, and with-
draw an appeal.: What is a (VSO) Veterans Service Officer authorized to do for a
claimants claim?
3. A VSO may not sign original applications for veterans benefits or other
forms requiring claimant certification such as eligibility verification report: -
What is a (VSO) Veterans Service Officer not authorized to do for a claimants claim?
4. Advise the Claimant that this is against the law: If a (VSO) Veteran Service
Officer suspects the claimant has provided fraudulent information he or she should
do what?
5. When permission to do so has been obtained from the veteran.: Under what
circumstances can an accredited VSO discuss the veterans claims information with
someone else?
6. In order to offset the loss of attorneys, after a limit was placed on attorney
fees for representing veterans..: Why did congress decide to charter Veterans
Organizations whos sole purpose was to provide assistance to veterans at no cost?
7. 3
1. Veterans Health Administration
2. National Cemetery Administration
3. Veterans Benefits Administration: The Department of Veterans Affairs is com-
prised of how many Administrations?
8. 1. Veterans Health Administration
2. National Cemetery Administration
3. Veterans Benefits Administration: Name the 3 Administrations that comprise
The Department of Veterans Affairs?
9. An independent body that decides appeals in questions regarding all Veter-
ans Benefits: (BVA) The Board of Veterans Appeals?
10. Final decision on Appeals and on any non-medical decision made else-
where in the VA: What does the (BVA) Board of Veterans Appeals have jurisdiction
over?
11. VBA Regional Office: When the appeals process begins, for the first steps of
the process the appeals remain where?
1/7
, VSO Lesson 1-6
Study online at https://quizlet.com/_d8q4x7
12. Once the appeal has been certified to BVA then jurisdiction is transferred
to BVA located in Washington DC.: When is Jurisdictions of an appeal transferred
from the VBA RO to the BVA
13. Veterans Benefits Administration: VBA?
14. 1. Regional Office
2. VBA Regional Benefits Office: RO?
15. 1. (VSC) Veterans Service Center- largest division, handles all compensa-
tion and pensions claims from initial recipient to final decision
2. Loan guaranty
3. Voc Rehabilitation and employment: What are the divisions of an (RO) VBA
Regional Benefits Office?
16. (VSC) Veterans Service Center- largest division, handles all compensation
and pensions claims from initial recipient to final decision: What is the function
of the (VSC) Veterans Service Center?
17. Claim means a written communication requesting a determination of en-
titlement or evidencing a belief of entitlement, to a specific benefit under the
laws of the DVA submitted on an application.: How do you define a VA Claim?
18. Refers to the date on which a claim, information or evidence was received
by the DVA.: Date of Receipt?
19. A dishonorable discharge or statutory bar is not binding on VA if it is
determined that the individual was INSANE when committing the acts that
resulted in the discharge.: What is the eligibility exception for someone with a
dishonorable discharge (COD) Charter of Discharge??
20. (FSM) Former Service Member: FSM?
21. Step 1- Claim Received- (FSM) Former Service Member files a claim , claim
is forwarded to (VBA) Veterans Benefits Administration
Step 2- Evidence Gathering- VBA will requests all required Federal records
from the military, to include personal and medical records; Notice is sent to
FSM or survivor to provide due process and request info to FSM discharge;
Notice e explains the right to a personal hearing before decision is made; FSM
has 60 days to respond.
Step 3- Decision- VBA reviews the evidence and decides if the FSM's charac-
terization of discharge is a bar for benefits
2/7
