WGU D351 HRM
Foundations with
100% correct answers
absenteeism
when an employee doesn't show up for work
Accountability
The personal duty to someone else (a higher-level
manager or the organization itself) for the
effective use of resources to complete an
assignment
Active listening
The intention and ability to listen to others, use
the content and context of the communication, and
respond appropriately
Adverse employment action
Any action, such as firings, demotions, schedule
reductions, or changes, that would harm the
individual employee
Affirmative Action
A series of policies, programs, and initiatives that
have been instituted by various entities within
both government and the private sector that are
designed to prefer hiring of individuals from
,protected groups in certain circumstances in an
attempt to mitigate past discrimination
Arbitrator
A neutral third party who resolves a conflict by
making a binding decision
assessment center
A place where job applicants undergo a series of
tests, interviews, and simulated experiences to
determine their potential for a particular job
Authority
The right to give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals
Behaviorally Anchored Rating Scale (BARS) form
A performance appraisal that provides a
description of each assessment along a continuum
Behaviors
The actions taken by an individual
Bias
A personality-based tendency, either toward or
against something
Biological job design
Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the
physical work environment around the way the
body works
, Bona fide occupational qualification (BFOQ)
A qualification that is absolutely required in order
for an individual to be able to successfully do a
particular job
Bonus
A lump sum payment, typically given to an
individual at the end of a time period
Broadbanding
combining multiple pay levels into one
Burnout
Constant lack of interest and motivation to
perform one's job
Business Necessity
When a particular practice is necessary for the safe
and efficient operation of the business and when
there is a specific business purpose for applying a
particular standard that may, in fact, be
discriminatory
Business skills:
The analytical and quantitative skills—including in-
depth knowledge of how the business works and
its budgeting and strategic-planning processes—
that are necessary for a manager to understand
and contribute to the profitability of the
organization
Career
Foundations with
100% correct answers
absenteeism
when an employee doesn't show up for work
Accountability
The personal duty to someone else (a higher-level
manager or the organization itself) for the
effective use of resources to complete an
assignment
Active listening
The intention and ability to listen to others, use
the content and context of the communication, and
respond appropriately
Adverse employment action
Any action, such as firings, demotions, schedule
reductions, or changes, that would harm the
individual employee
Affirmative Action
A series of policies, programs, and initiatives that
have been instituted by various entities within
both government and the private sector that are
designed to prefer hiring of individuals from
,protected groups in certain circumstances in an
attempt to mitigate past discrimination
Arbitrator
A neutral third party who resolves a conflict by
making a binding decision
assessment center
A place where job applicants undergo a series of
tests, interviews, and simulated experiences to
determine their potential for a particular job
Authority
The right to give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals
Behaviorally Anchored Rating Scale (BARS) form
A performance appraisal that provides a
description of each assessment along a continuum
Behaviors
The actions taken by an individual
Bias
A personality-based tendency, either toward or
against something
Biological job design
Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the
physical work environment around the way the
body works
, Bona fide occupational qualification (BFOQ)
A qualification that is absolutely required in order
for an individual to be able to successfully do a
particular job
Bonus
A lump sum payment, typically given to an
individual at the end of a time period
Broadbanding
combining multiple pay levels into one
Burnout
Constant lack of interest and motivation to
perform one's job
Business Necessity
When a particular practice is necessary for the safe
and efficient operation of the business and when
there is a specific business purpose for applying a
particular standard that may, in fact, be
discriminatory
Business skills:
The analytical and quantitative skills—including in-
depth knowledge of how the business works and
its budgeting and strategic-planning processes—
that are necessary for a manager to understand
and contribute to the profitability of the
organization
Career
