Outback Steakhouse Test with Complete Solutions
address Correct-8655 Clinton St. New Hartford, NY 13413
phone Correct-315 736 0010
fax Correct-315 736 1203
hours of operation Correct-M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
acceptable payment Correct-credit cards, gift cards, traveler's checks, corporate checks,
cash
denomination of gift cards Correct-any
server has greeted a table Correct-coasters in front of each customer
, Outback Steakhouse Test with Complete Solutions
customer with children Correct-crayons, coloring books, toys; restless child give Aussie
chips, breadsticks, ask about highchairs, booster seat, keep updated as to how long the wait is
customer doesn't want to wait Correct-tell him that he can seat himself at the bar or
hightops, tell him about curbside, calling ahead reservations, or take away, cocktail server
available to get Aussie-tizers and beverages, TV to watch, the wait is worth it. If you can't
persuade him to stay, give Take Away menu and bloom card.
customer complains as they are leaving Correct-get manager
No Worries Hours Correct-All Day Every Day: $2 Domestic Draft Beer, $3.95 Gold Coast
Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and bushman mushrooms
Customers are at the door, but we're not open yet Correct-offer to let them wait in the
lobby, offer drinks and menus during the wait
address Correct-8655 Clinton St. New Hartford, NY 13413
phone Correct-315 736 0010
fax Correct-315 736 1203
hours of operation Correct-M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
acceptable payment Correct-credit cards, gift cards, traveler's checks, corporate checks,
cash
denomination of gift cards Correct-any
server has greeted a table Correct-coasters in front of each customer
, Outback Steakhouse Test with Complete Solutions
customer with children Correct-crayons, coloring books, toys; restless child give Aussie
chips, breadsticks, ask about highchairs, booster seat, keep updated as to how long the wait is
customer doesn't want to wait Correct-tell him that he can seat himself at the bar or
hightops, tell him about curbside, calling ahead reservations, or take away, cocktail server
available to get Aussie-tizers and beverages, TV to watch, the wait is worth it. If you can't
persuade him to stay, give Take Away menu and bloom card.
customer complains as they are leaving Correct-get manager
No Worries Hours Correct-All Day Every Day: $2 Domestic Draft Beer, $3.95 Gold Coast
Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and bushman mushrooms
Customers are at the door, but we're not open yet Correct-offer to let them wait in the
lobby, offer drinks and menus during the wait
