and Answers 100% Verified
3 qualities of a caring relationship - ANSWER - Respecting others, being courteous,
being empathetic
Briefly explain how self-concept can affect communcation and relationships -
ANSWER - The recognition and acknowledgement that interpretation often is a
judgemental observation based on personal values can help us to broaden our
horizons and perhaps avoid making sweeping statements or judgements about
other people without the benefit of further information and clarification. Similarly,
an awareness that personal values can affect perception helps to explain or shed
light on another's reaction or the perception of oneself.
Past experiences can contribute to the formation of ones - ANSWER - Perceptions
Why is it useful to know that initial perceptions can be affected by past experiences
- ANSWER - It allows us to minimize or avoid strong conclusion based on minimal
contact with a person or situation.
Cultural attitudes can affect ones ___ and ___ - ANSWER - Attitudes, beliefs and
values
Communication involves a ___ and a ___ - ANSWER - Sender and receiver
If a patient refuses blood work the phlebotomist should allow This and even agree -
ANSWER - True
Define trust in the healthcare setting - ANSWER - Trust in the healthcare setting is
defined as the unquestioning belief that the health care professionals are
performing their job responsibilities as well as they possibly can.
To be effectively understood, language should be - ANSWER - Appropriate for the
receiver