ASQ LEAN SIX SIGMA GREEN BELT EXAM QUESTIONS AND
CORRECT ANSWERS 2024
Defects
No more than 3.4 million defects per million opportunities
Pareto Principle
Roughly 80% of the effects come from 20% of the causes.
Juran Trilogy
Quality planning, Improvement cycle, Quality control
Control Charts
Graphic presentations of process data over time, with predetermined control
limits
assignable causes of variation
any variation-causing factors that can be identified and eliminated
PDCA cycle
,a plan-do-check-act cycle using observed data for continuous improvement of
operations
Ishikawa
Ishikawa = Fishbone Diagram: cause and effect.
Walter Shewhart
Statistical Quality Control
measurable objectives
defined targets established to measure improvements in quality
Voice of the Customer (VOC)
Data that represents the needs and wants of your customers.
customer loyalty
when customers buy a product from the same supplier again and again
Risk of defects
,To lower, reduce the number of suppliers
Reducing inventory
To lower maintaining capital from the company
cost efficiency
achieving a desired level of outputs with a minimal level of inputs and resources
balanced scorecard
Project meets company's goal and customers needs with 4 perspectives: financial,
customer, internal business processes, and employee learning and growth
Lean
Improve customer loyalty and product quality by reducing waste
Color scorecard metrics
Red, Yellow, Green
Lean vs Six Sigma
, Eliminating waste vs Increasing quality
Theory of Constraints
Profit improvement by Greater gain comes from identifying which parts of the
process is a constraint to the whole
change agent
someone who is a catalyst in helping organizations to deal with old problems in
new ways
Theory of Constraints- profits
Operating expense, inventory = reduce
Throughput= create and deliver product to customer/generate money, increase
Lean Management
Reducing waste and cost in a methodical manner to optimize processes.
Five principles: Value, Value stream, Flow and pull, Empowerment, Perfection
CORRECT ANSWERS 2024
Defects
No more than 3.4 million defects per million opportunities
Pareto Principle
Roughly 80% of the effects come from 20% of the causes.
Juran Trilogy
Quality planning, Improvement cycle, Quality control
Control Charts
Graphic presentations of process data over time, with predetermined control
limits
assignable causes of variation
any variation-causing factors that can be identified and eliminated
PDCA cycle
,a plan-do-check-act cycle using observed data for continuous improvement of
operations
Ishikawa
Ishikawa = Fishbone Diagram: cause and effect.
Walter Shewhart
Statistical Quality Control
measurable objectives
defined targets established to measure improvements in quality
Voice of the Customer (VOC)
Data that represents the needs and wants of your customers.
customer loyalty
when customers buy a product from the same supplier again and again
Risk of defects
,To lower, reduce the number of suppliers
Reducing inventory
To lower maintaining capital from the company
cost efficiency
achieving a desired level of outputs with a minimal level of inputs and resources
balanced scorecard
Project meets company's goal and customers needs with 4 perspectives: financial,
customer, internal business processes, and employee learning and growth
Lean
Improve customer loyalty and product quality by reducing waste
Color scorecard metrics
Red, Yellow, Green
Lean vs Six Sigma
, Eliminating waste vs Increasing quality
Theory of Constraints
Profit improvement by Greater gain comes from identifying which parts of the
process is a constraint to the whole
change agent
someone who is a catalyst in helping organizations to deal with old problems in
new ways
Theory of Constraints- profits
Operating expense, inventory = reduce
Throughput= create and deliver product to customer/generate money, increase
Lean Management
Reducing waste and cost in a methodical manner to optimize processes.
Five principles: Value, Value stream, Flow and pull, Empowerment, Perfection
